相关论文: Empathosphere: Promoting Constructive Communicatio…
Background: Collaboration among software engineers through face-to-face discussions in teams has been promoted since the adoption of agile methods. However, these discussions might demote the contribution of software engineers who are…
Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…
Many real-world tasks require agents to coordinate their behavior to achieve shared goals. Successful collaboration requires not only adopting the same communicative conventions, but also grounding these conventions in the same…
How does empathy influence creative problem solving? We introduce a computational empathy intervention based on context-specific affective mimicry and perspective taking by a virtual agent appearing in the form of a well-dressed polar bear.…
Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…
Inclusion is important for meeting effectiveness, which is in turn central to organizational functioning. One way of improving inclusion in meetings is through feedback, but social dynamics make giving feedback difficult. We propose that AI…
Telepresence VR systems allow for face-to-face communication, promoting the feeling of presence and understanding of nonverbal cues. However, when discussing virtual 3D objects, limitations to presence and communication cause deictic…
AI conversational agents have demonstrated efficacy in social contact interventions for stigma reduction at a low cost. However, the underlying mechanisms of how interaction designs contribute to these effects remain unclear. This study…
Empathy is a crucial factor in open-domain conversations, which naturally shows one's caring and understanding to others. Though several methods have been proposed to generate empathetic responses, existing works often lead to monotonous…
Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…
Metaphors have been used during therapy sessions to facilitate the communication of inner feelings between clients and therapists. Can we create a digital metaphorical chatting space for daily use within close relationships? As the first…
Experiential learning has been known to be an engaging and effective modality for personal and professional development. The Metaverse provides ample opportunities for the creation of environments in which such experiential learning can…
Critical to successful human interaction is a capacity for empathy - the ability to understand and share the thoughts and feelings of another. As Artificial Intelligence (AI) systems are increasingly required to interact with humans in a…
Online spaces provide individuals with the opportunity to engage in discussions on important topics and make collective decisions, regardless of their geographic location or time zone. However, without adequate support and careful design,…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
Understanding emotions and responding accordingly is one of the biggest challenges of dialog systems. This paper presents EmpTransfo, a multi-head Transformer architecture for creating an empathetic dialog system. EmpTransfo utilizes…
As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…
A central challenge in affective computing is determining appropriate empathy levels for different interaction contexts. Prior work has characterized two poles: task-focused interactions, where empathy demand is near zero, and emotional…
From sport and science production to everyday life, higher-level pursuits demand collaboration. Despite an increase in the number of data-driven studies on human behavior, the social dynamics of collaborative problem solving are still…
Empathy is a cognitive and emotional reaction to an observed situation of others. Empathy has recently attracted interest because it has numerous applications in psychology and AI, but it is unclear how different forms of empathy (e.g.,…