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Online communication channels, especially social web platforms, are rapidly replacing traditional ones. Online platforms allow users to overcome physical barriers, enabling worldwide participation. However, the power of online communication…

社会与信息网络 · 计算机科学 2019-10-03 Azadeh Nematzadeh , Giovanni Luca Ciampaglia , Yong-Yeol Ahn , Alessandro Flammini

Group discussions are essential for organizing every aspect of modern life, from faculty meetings to senate debates, from grant review panels to papal conclaves. While costly in terms of time and organization effort, group discussions are…

计算与语言 · 计算机科学 2016-04-27 Vlad Niculae , Cristian Danescu-Niculescu-Mizil

Explanations are essential in software engineering (SE) and requirements communication, helping stakeholders clarify ambiguities, justify design choices, and build shared understanding. Online Q&A forums such as Stack Overflow provide…

软件工程 · 计算机科学 2026-01-22 Martin Obaidi , Kushtrim Qengaj , Hannah Deters , Jakob Droste , Marc Herrmann , Kurt Schneider , Jil Klünder

A growing number of software-intensive systems are being accused of violating or ignoring human values (e.g., privacy, inclusion, and social responsibility), and this poses great difficulties to individuals and society. Such violations…

Users organize themselves into communities on web platforms. These communities can interact with one another, often leading to conflicts and toxic interactions. However, little is known about the mechanisms of interactions between…

社会与信息网络 · 计算机科学 2018-03-13 Srijan Kumar , William L. Hamilton , Jure Leskovec , Dan Jurafsky

Platforms such as Stack Overflow are available for software practitioners to solicit solutions to their challenges and knowledge needs. The practices therein have in recent times however triggered quality related concerns. This is a…

软件工程 · 计算机科学 2020-10-26 Sarah Meldrum , Sherlock A. Licorish , Bastin Tony Roy Savarimuthu

Increasingly, software developers are using a wide array of social collaborative platforms for software development and learning. In this work, we examined the similarities in developer's interests within and across GitHub and Stack…

社会与信息网络 · 计算机科学 2017-08-28 Roy Ka-Wei Lee , David Lo

Collecting API examples, usages, and mentions relevant to a specific API method over discussions on venues such as Stack Overflow is not a trivial problem. It requires efforts to correctly recognize whether the discussion refers to the API…

软件工程 · 计算机科学 2021-11-16 Kien Luong , Mohammad Hadi , Ferdian Thung , Fatemeh Fard , David Lo

Software testing is an integral part of modern software engineering practice. Past research has not only underlined its significance, but also revealed its multi-faceted nature. The practice of software testing and its adoption is…

软件工程 · 计算机科学 2023-08-02 Mark Swillus , Andy Zaidman

Research on social-media platforms has tended to rely on textual analysis to perform research tasks. While text-based approaches have significantly increased our understanding of online behavior and social dynamics, they overlook features…

社会与信息网络 · 计算机科学 2019-05-28 Cole Freeman , Mrinal Kanti Roy , Michele Fattoruso , Hamed Alhoori

Learning tasks through videos is a dynamic way to acquire skills by witnessing entire processes. However, compared to in-person demonstrations, videos may omit tacit knowledge, including subtle details and contextual nuances. Users' unique…

人机交互 · 计算机科学 2026-03-16 Nayoung Kim , Yotam Sechayk , Zhongyi Zhou , Takeo Igarashi

Wikipedia articles are by definition never finished: at any moment their content can be edited, or discussed in the associated talk pages. In this study we analyse the evolution of these discussions to unveil patterns of collective…

计算机与社会 · 计算机科学 2012-07-11 Andreas Kaltenbrunner , David Laniado

Search and recommender systems that take the initiative to ask clarifying questions to better understand users' information needs are receiving increasing attention from the research community. However, to the best of our knowledge, there…

信息检索 · 计算机科学 2020-08-04 Jie Zou , Evangelos Kanoulas , Yiqun Liu

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

信息检索 · 计算机科学 2019-12-17 Svitlana Vakulenko

Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…

人机交互 · 计算机科学 2026-02-13 Yoojin Hong , Yersultan Doszhan , Joseph Seering

Online question-and-answer (Q&A) communities provide convenient and innovative ways for participants to share information and collaboratively solve problems with others. A growing challenge for those Q&A communities is to encourage and…

人机交互 · 计算机科学 2020-01-27 Langtao Chen

The highest level of mathematics research is traditionally seen as a solitary activity. Yet new innovations by mathematicians themselves are starting to harness the power of social computation to create new modes of mathematical production.…

社会与信息网络 · 计算机科学 2013-05-07 Ursula Martin , Alison Pease

Crowdsourcing can identify high-quality solutions to problems; however, individual decisions are constrained by cognitive biases. We investigate some of these biases in an experimental model of a question-answering system. In both natural…

人机交互 · 计算机科学 2019-10-02 Keith Burghardt , Tad Hogg , Kristina Lerman

Code maintenance data sets typically consist of a before and after version of the code that contains the improvement or fix. Such data sets are important for software engineering support tools related to code maintenance, such as program…

软件工程 · 计算机科学 2021-01-27 Henry Tang , Sarah Nadi

The inhibiting effects of information overload on the behavior of online social media users, can affect the population-level characteristics of information dissemination through online conversations. We introduce a mechanistic, agent-based…

社会与信息网络 · 计算机科学 2020-02-26 Chathika Gunaratne , Nisha Baral , William Rand , Ivan Garibay , Chathura Jayalath , Chathurani Senevirathna