相关论文: An empirical study of question discussions on Stac…
Cross-community collaboration can exploit the expertise and knowledges of crowds in different communities. Recently increasing users in open source software (OSS) community like GitHub attempt to gather software requirements from question…
One growing use of computer-based communication media is for gathering people to initiate or sustain social events. Although the use of computer-mediated communication and social network sites such as Facebook for event promotion is…
Knowledge-grounded dialogue is a task of generating an informative response based on both the dialogue history and external knowledge source. In general, there are two forms of knowledge: manually annotated knowledge graphs and knowledge…
Web discussion forums are used by millions of people worldwide to share information belonging to a variety of domains such as automotive vehicles, pets, sports, etc. They typically contain posts that fall into different categories such as…
We propose a framework to mine API usage scenarios from Stack Overflow. Each task consists of a code example, the task description, and the reactions of developers towards the code example. First, we present an algorithm to automatically…
When harvesting collective intelligence, a user wishes to maximize the accuracy and value of the acquired information without spending too much time collecting it. We empirically study how people behave when facing these conflicting…
Users are posting millions of questions on Community question answering sites each day. The quality of those questions significantly affects the satisfactions of the sites' users and, therefore, sites' traffic. We gathered 15…
This paper studies the dynamics of opinion formation and polarization in social media. We investigate whether users' stance concerning contentious subjects is influenced by the online discussions they are exposed to and interactions with…
Recent studies have shown that online users tend to select information adhering to their system of beliefs, ignore information that does not, and join groups - i.e., echo chambers - around a shared narrative. Although a quantitative…
Purpose: This study investigates the dynamics of knowledge sharing in healthcare, exploring some of the factors that are more likely to influence the evolution of idea sharing and advice seeking in healthcare. Design/methodology/approach:…
Rather than using (proxies of) end user or expert judgment to decide on the ranking of information, this paper asks whether conversations about information quality might offer a feasible and valuable addition for ranking information. We…
Transitioning between topics is a natural component of human-human dialog. Although topic transition has been studied in dialogue for decades, only a handful of corpora based studies have been performed to investigate the subtleties of…
Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…
In this work, we study disagreements in discussions around Wikidata, an online knowledge community that builds the data backend of Wikipedia. Discussions are essential in collaborative work as they can increase contributor performance and…
A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…
While the body of research directed towards constructing and generating clarifying questions in mixed-initiative conversational search systems is vast, research aimed at processing and comprehending users' answers to such questions is…
Modern communication platforms such as Gitter and Slack play an increasingly critical role in supporting software teamwork, especially in open source development.Conversations on such platforms often contain intensive, valuable information…
Question Answering (QA) is increasingly used by search engines to provide results to their end-users, yet very few websites currently use QA technologies for their search functionality. To illustrate the potential of QA technologies for the…
Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search…
Online forums are rich sources of information about user communication activity over time. Finding temporal patterns in online forum communication threads can advance our understanding of the dynamics of conversations. The main challenge of…