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To combat climate change, individuals are encouraged to adopt sustainable habits, in particular, with their household, optimizing their electrical consumption. Conversational agents, such as Smart Home Assistants, hold promise as effective…

人机交互 · 计算机科学 2025-05-06 Mathyas Giudici , Alessandro Sironi , Ismaele Villa , Samuele Scherini , Franca Garzotto

With the rapid development of large language models, AI assistants like ChatGPT have become increasingly integrated into people's works and lives but are limited in personalized services. In this paper, we present a plug-and-play framework…

计算与语言 · 计算机科学 2024-10-15 Ruifeng Yuan , Shichao Sun , Yongqi Li , Zili Wang , Ziqiang Cao , Wenjie Li

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Cross-lingual transfer is important for developing high-quality chatbots in multiple languages due to the strongly imbalanced distribution of language resources. A typical approach is to leverage off-the-shelf machine translation (MT)…

计算与语言 · 计算机科学 2023-05-23 Lei Shen , Shuai Yu , Xiaoyu Shen

Chat dialogues contain considerable useful information about a speaker's interests, preferences, and experiences.Thus, knowledge from open-domain chat dialogue can be used to personalize various systems and offer recommendations for…

机器学习 · 计算机科学 2024-02-08 Ryutaro Asahara , Masaki Takahashi , Chiho Iwahashi , Michimasa Inaba

Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…

计算与语言 · 计算机科学 2021-07-19 Jing Xu , Arthur Szlam , Jason Weston

Large-scale pre-training has shown remarkable performance in building open-domain dialogue systems. However, previous works mainly focus on showing and evaluating the conversational performance of the released dialogue model, ignoring the…

计算与语言 · 计算机科学 2023-10-24 Yuxian Gu , Jiaxin Wen , Hao Sun , Yi Song , Pei Ke , Chujie Zheng , Zheng Zhang , Jianzhu Yao , Lei Liu , Xiaoyan Zhu , Minlie Huang

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

人机交互 · 计算机科学 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

计算与语言 · 计算机科学 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu

Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

计算与语言 · 计算机科学 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu

Evaluating and understanding the inappropriateness of chatbot behaviors can be challenging, particularly for chatbot designers without technical backgrounds. To democratize the debugging process of chatbot misbehaviors for non-technical…

人机交互 · 计算机科学 2023-06-21 Xu Han , Michelle Zhou , Yichen Wang , Wenxi Chen , Tom Yeh

The primary aim of this research was to address the limitations observed in the medical knowledge of prevalent large language models (LLMs) such as ChatGPT, by creating a specialized language model with enhanced accuracy in medical advice.…

计算与语言 · 计算机科学 2023-06-27 Yunxiang Li , Zihan Li , Kai Zhang , Ruilong Dan , Steve Jiang , You Zhang

Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…

人机交互 · 计算机科学 2025-03-21 Loukas Triantafyllopoulos , Dimitris Kalles

The development of artificial agents able to learn through dialog without domain restrictions has the potential to allow machines to learn how to perform tasks in a similar manner to humans and change how we relate to them. However,…

计算与语言 · 计算机科学 2022-02-08 Eugénio Ribeiro , Ricardo Ribeiro , David Martins de Matos

This work presents a novel architecture for context-aware interactions within smart environments, leveraging Large Language Models (LLMs) to enhance user experiences. Our system integrates user location data obtained through UWB tags and…

计算与语言 · 计算机科学 2025-02-21 Aurora Polo-Rodríguez , Laura Fiorini , Erika Rovini , Filippo Cavallo , Javier Medina-Quero

The conversational nature of chatbots poses challenges to designers since their development is different from other software and requires investigating new practices in the context of human-AI interaction and their impact on user…

人机交互 · 计算机科学 2023-01-18 Geovana Ramos Sousa Silva , Edna Dias Canedo

Access to mental health support remains limited, particularly in marginalized communities where structural and cultural barriers hinder timely care. This paper explores the potential of AI-enabled chatbots as a scalable solution, focusing…

计算机与社会 · 计算机科学 2024-10-07 Rawan AlMakinah , Andrea Norcini-Pala , Lindsey Disney , M. Abdullah Canbaz

Large language models (LLMs) are now accessible to anyone with a computer, a web browser, and an internet connection via browser-based interfaces, shifting the dynamics of participation in AI development. This article examines how…

人机交互 · 计算机科学 2025-10-31 Ned Cooper , Alexandra Zafiroglu

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

人机交互 · 计算机科学 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

Chatbots are designed to carry out human-like conversations across different domains, such as general chit-chat, knowledge exchange, and persona-grounded conversations. To measure the quality of such conversational agents, a dialogue…

计算与语言 · 计算机科学 2022-01-19 Chen Zhang , Luis Fernando D'Haro , Thomas Friedrichs , Haizhou Li