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Large language models (LLMs) struggle in real-world clinical consultations. Single-turn consultation systems require patients to describe all symptoms at once, which often leads to unclear complaints and vague diagnoses. Traditional…

计算与语言 · 计算机科学 2026-05-01 Yichun Feng , Jiawei Wang , Lu Zhou , Yikai Zheng , Zhen Lei , Yixue Li

Dialogue policy optimisation via reinforcement learning requires a large number of training interactions, which makes learning with real users time consuming and expensive. Many set-ups therefore rely on a user simulator instead of humans.…

A Dialogue System is a system which interacts with human in natural language. At present many universities are developing the dialogue system in their regional language. This paper will discuss about dialogue system, its components,…

计算与语言 · 计算机科学 2013-06-19 Suket Arora , Kamaljeet Batra , Sarabjit Singh

Despite many recent advances for the design of dialogue systems, a true bottleneck remains the acquisition of data required to train its components. Unlike many other language processing applications, dialogue systems require interactions…

计算与语言 · 计算机科学 2018-10-03 Matthieu Riou , Bassam Jabaian , Stéphane Huet , Fabrice Lefèvre

This proposal introduces a Dialogue Challenge for building end-to-end task-completion dialogue systems, with the goal of encouraging the dialogue research community to collaborate and benchmark on standard datasets and unified experimental…

计算与语言 · 计算机科学 2018-09-18 Xiujun Li , Yu Wang , Siqi Sun , Sarah Panda , Jingjing Liu , Jianfeng Gao

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

The healthcare environment is commonly referred to as "information-rich" but also "knowledge poor". Healthcare systems collect huge amounts of data from various sources: lab reports, medical letters, logs of medical tools or programs,…

计算与语言 · 计算机科学 2024-01-22 Elena-Simona Apostol , Ciprian-Octavian Truică

Mental-health therapy involves a complex conversation flow in which patients and therapists continuously negotiate what should be talked about next. For example, therapists might try to shift the conversation's direction to keep the…

计算与语言 · 计算机科学 2024-10-10 Vivian Nguyen , Sang Min Jung , Lillian Lee , Thomas D. Hull , Cristian Danescu-Niculescu-Mizil

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

In recent years, interest has arisen in using machine learning to improve the efficiency of automatic medical consultation and enhance patient experience. In this article, we propose two frameworks to support automatic medical consultation,…

计算与语言 · 计算机科学 2022-12-27 Wei Chen , Zhiwei Li , Hongyi Fang , Qianyuan Yao , Cheng Zhong , Jianye Hao , Qi Zhang , Xuanjing Huang , Jiajie Peng , Zhongyu Wei

Trustworthiness in healthcare question-answering (QA) systems is important for ensuring patient safety, clinical effectiveness, and user confidence. As large language models (LLMs) become increasingly integrated into medical settings, the…

计算与语言 · 计算机科学 2025-11-04 Yinuo Wang , Baiyang Wang , Robert E. Mercer , Frank Rudzicz , Sudipta Singha Roy , Pengjie Ren , Zhumin Chen , Xindi Wang

This paper presents a dataset collected from natural dialogs which enables to test the ability of dialog systems to learn new facts from user utterances throughout the dialog. This interactive learning will help with one of the most…

计算与语言 · 计算机科学 2016-05-17 Miroslav Vodolán , Filip Jurčíček

Statistical spoken dialogue systems usually rely on a single- or multi-domain dialogue model that is restricted in its capabilities of modelling complex dialogue structures, e.g., relations. In this work, we propose a novel dialogue model…

Human conversation is inherently complex, often spanning many different topics/domains. This makes policy learning for dialogue systems very challenging. Standard flat reinforcement learning methods do not provide an efficient framework for…

Medical task-oriented dialogue systems can assist doctors by collecting patient medical history, aiding in diagnosis, or guiding treatment selection, thereby reducing doctor burnout and expanding access to medical services. However,…

计算与语言 · 计算机科学 2024-10-21 Vishal Vivek Saley , Goonjan Saha , Rocktim Jyoti Das , Dinesh Raghu , Mausam

Dialogue technologies such as Amazon's Alexa have the potential to transform the healthcare industry. However, current systems are not yet naturally interactive: they are often turn-based, have naive end-of-turn detection and completely…

计算与语言 · 计算机科学 2020-10-01 Angus Addlesee , Arash Eshghi , Ioannis Konstas

Medical dialogue systems have attracted significant attention for their potential to act as medical assistants. Enabling these medical systems to emulate clinicians' diagnostic reasoning process has been the long-standing research focus.…

计算与语言 · 计算机科学 2024-06-21 Kaishuai Xu , Yi Cheng , Wenjun Hou , Qiaoyu Tan , Wenjie Li

Medical consultations are intrinsically speech-centric. However, most prior works focus on long-text-based interactions, which are cumbersome and patient-unfriendly. Recent advances in speech language models (SpeechLMs) have enabled more…

计算与语言 · 计算机科学 2026-04-21 Sirry Chen , Jieyi Wang , Wei Chen , Zhongyu Wei

In this paper, a novel Generation-Evaluation framework is developed for multi-turn conversations with the objective of letting both participants know more about each other. For the sake of rational knowledge utilization and coherent…

计算与语言 · 计算机科学 2019-06-04 Siqi Bao , Huang He , Fan Wang , Rongzhong Lian , Hua Wu

This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…