相关论文: A Chatbot for Information Security
The beauty of Information Technology (IT) is with its multifunction nature; it is a support system, a networking system, a storage system, as well as an information facilitator. Aided with their broad line of services, an IT system aims to…
Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…
As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…
Conversational AI systems are increasingly being used in place of traditional search engines to help users complete information-seeking tasks. This has raised concerns in the political domain, where biased or hallucinated outputs could…
Information Foraging Theory's (IFT) framing of human information seeking choices as decision-theoretic cost-value judgments has successfully explained how people seek information among linked patches of information (e.g., linked webpages).…
The unequal distribution of educational opportunities carries the risk of having a long-term negative impact on general social peace, a country's economy and basic democratic structures. In contrast to this observable development is the…
The past few decades have witnessed an upsurge in data, forming the foundation for data-hungry, learning-based AI technology. Conversational agents, often referred to as AI chatbots, rely heavily on such data to train large language models…
AI chatbots are widely used by children and teens today, but they pose significant risks to youth's privacy and safety due to both increasingly personal conversations and potential exposure to unsafe content. While children under 13 are…
Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…
Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…
Automatic conversation systems based on natural language responses are becoming ubiquitous, in part, due to major advances in computational linguistics and machine learning. The easy access to robust and affordable platforms are causing…
Today is the era of intelligence in machines. With the advances in Artificial Intelligence, machines have started to impersonate different human traits, a chatbot is the next big thing in the domain of conversational services. A chatbot is…
Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…
Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…
In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…
Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…
This study investigates the development and assessment of an artificial human designed as a conversational AI chatbot, focusing on its role as a clinical psychologist. The project involved creating a specialized chatbot using the…
Despite recent advances in Artificial Intelligence, the use of chatbot technology in customer service continues to face adoption hurdles. This paper explores reasons for these adoption hurdles and tests several service design levers to…
AI chatbots, built using large language models, are increasingly integrated into society and mimic the patterns of human text exchanges. While previous research has raised concerns that humans may form romantic attachment to chatbots, the…
With more and more devices becoming connectable to the internet, the number of services but also a lot of threats increases dramatically. Security is often a secondary matter behind functionality and comfort, but the problem has already…