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Mobile app reviews are a large-scale data source for software improvements. A key task in this context is effectively extracting requirements from app reviews to analyze the users' needs and support the software's evolution. Recent studies…

软件工程 · 计算机科学 2025-07-22 Aakash Sorathiya , Gouri Ginde

While liking or upvoting a post on a mobile app is easy to do, replying with a written note is much more difficult, due to both the cognitive load of coming up with a meaningful response as well as the mechanics of entering the text. Here…

社会与信息网络 · 计算机科学 2017-11-29 Parminder Bhatia , Marsal Gavalda , Arash Einolghozati

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

While buying a product from the e-commerce websites, customers generally have a plethora of questions. From the perspective of both the e-commerce service provider as well as the customers, there must be an effective question answering…

Code comment generation which aims to automatically generate natural language descriptions for source code, is a crucial task in the field of automatic software development. Traditional comment generation methods use manually-crafted…

软件工程 · 计算机科学 2020-10-12 Bolin Wei , Yongmin Li , Ge Li , Xin Xia , Zhi Jin

A huge volume of user-generated content is daily produced on social media. To facilitate automatic language understanding, we study keyphrase prediction, distilling salient information from massive posts. While most existing methods extract…

计算与语言 · 计算机科学 2019-06-11 Yue Wang , Jing Li , Hou Pong Chan , Irwin King , Michael R. Lyu , Shuming Shi

Automatic question generation aims to generate questions from a text passage where the generated questions can be answered by certain sub-spans of the given passage. Traditional methods mainly use rigid heuristic rules to transform a…

计算与语言 · 计算机科学 2017-04-19 Qingyu Zhou , Nan Yang , Furu Wei , Chuanqi Tan , Hangbo Bao , Ming Zhou

Previous studies have demonstrated that proactive interaction with user reviews has a positive impact on the perception of app users and encourages them to submit revised ratings. Nevertheless, developers encounter challenges in managing a…

计算与语言 · 计算机科学 2024-05-08 Guy Azov , Tatiana Pelc , Adi Fledel Alon , Gila Kamhi

Recommendation reason generation, aiming at showing the selling points of products for customers, plays a vital role in attracting customers' attention as well as improving user experience. A simple and effective way is to extract keywords…

信息检索 · 计算机科学 2021-02-17 Haolan Zhan , Hainan Zhang , Hongshen Chen , Lei Shen , Yanyan Lan , Zhuoye Ding , Dawei Yin

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

信息检索 · 计算机科学 2022-09-13 Zhouhang Xie , Julian McAuley , Bodhisattwa Prasad Majumder

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

计算与语言 · 计算机科学 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen

Text-editing models have recently become a prominent alternative to seq2seq models for monolingual text-generation tasks such as grammatical error correction, simplification, and style transfer. These tasks share a common trait - they…

Large Language Models (LLMs) have demonstrated exceptional versatility across diverse domains, yet their application in e-commerce remains underexplored due to a lack of domain-specific datasets. To address this gap, we introduce…

计算与语言 · 计算机科学 2025-02-21 Luis Antonio Gutiérrez Guanilo , Mir Tafseer Nayeem , Cristian López , Davood Rafiei

Sellers in user to user marketplaces can be inundated with questions from potential buyers. Answers are often already available in the product description. We collected a dataset of around 590K such questions and answers from conversations…

计算与语言 · 计算机科学 2018-02-07 Girish Kumar , Matthew Henderson , Shannon Chan , Hoang Nguyen , Lucas Ngoo

Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…

信息检索 · 计算机科学 2019-09-02 Jie Zou , Evangelos Kanoulas

Controllable text generation is an appealing but challenging task, which allows users to specify particular attributes of the generated outputs. In this paper, we propose a controllable dialogue generation model to steer response generation…

计算与语言 · 计算机科学 2022-10-24 Zhe Hu , Zhiwei Cao , Hou Pong Chan , Jiachen Liu , Xinyan Xiao , Jinsong Su , Hua Wu

Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique…

计算与语言 · 计算机科学 2023-05-04 Yang Deng , Wenxuan Zhang , Qian Yu , Wai Lam

An important task for a recommender system to provide interpretable explanations for the user. This is important for the credibility of the system. Current interpretable recommender systems tend to focus on certain features known to be…

信息检索 · 计算机科学 2018-07-19 Sixun Ouyang , Aonghus Lawlor , Felipe Costa , Peter Dolog

When writing, a person may need to anticipate questions from their audience, but different social groups may ask very different types of questions. If someone is writing about a problem they want to resolve, what kind of follow-up question…

计算与语言 · 计算机科学 2022-07-26 Ian Stewart , Rada Mihalcea

In the combinatorial recommender systems, multiple items are fed to the user at one time in the result page, where the correlations among the items have impact on the user behavior. In this work, we model the combinatorial recommendation as…

信息检索 · 计算机科学 2019-06-25 Fan Wang , Xiaomin Fang , Lihang Liu , Yaxue Chen , Jiucheng Tao , Zhiming Peng , Cihang Jin , Hao Tian