相关论文: Chatbots as conversational healthcare services

The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Recently, there has been a growing interest in developing AI-enabled chatbot-based symptom checker (CSC) apps in the healthcare market. CSC apps provide potential diagnoses for users and assist them with self-triaging based on Artificial…

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

This paper explores how a recent European Union proposal, the so-called Chat Control, which creates regulatory incentives for providers to implement content detection and communication scanning, could transform the foundations of…

An infectious kind of disease affects a huge number of human beings. A lot of investigation being conducted throughout the world. There are many interactive hardware platform packages like IoT in healthcare including smart tracking, smart…

Medication adherence is of utmost importance for many chronic conditions, regardless of the disease type. Engaging patients in self-tracking their medication is a big challenge. One way to potentially reduce this burden is to use reminders…

Individual entities are being connected every day with the advancement of Internet of Things (IoT). IoT contains various application domains and healthcare is one of them indeed. It is receiving a lot of attention recently because of its…

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

The need for AI systems to provide explanations for their behaviour is now widely recognised as key to their adoption. In this paper, we examine the problem of trustworthy AI and explore what delivering this means in practice, with a focus…

This chapter discusses the existing and future use of robotics and intelligent sensing technology in mental health care. While the use of this technology is nascent in mental health care, it represents a potentially useful tool in the…

The development of natural language processing algorithms and the explosive growth of conversational data are encouraging researches on the human-computer conversation. Still, getting qualified conversational data on a large scale is…

The rise of Artificial Intelligence (AI) has impacted the development of mobile health (mHealth) apps, most notably with the advent of AI-based chatbots used as ubiquitous ``companions'' for various services, from fitness to mental health…

In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…

The rise of increasingly more powerful chatbots offers a new way to collect information through conversational surveys, where a chatbot asks open-ended questions, interprets a user's free-text responses, and probes answers whenever needed.…

Conversational AI systems are becoming famous in day to day lives. In this paper, we are trying to address the following key question: To identify whether design, as well as development efforts for search oriented conversational AI are…

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

With recent advancements in AI and computation tools, intelligent paradigms emerged to empower different fields such as healthcare robots with new capabilities. Advanced AI robotic algorithms (e.g., reinforcement learning) can be trained…

Research in Human-Computer Interaction (HCI) has shown that caring for others, including both humans (e.g., close friends) and computers (e.g., Tamagotchi), can have a positive effect on people's wellbeing. However, we know less about the…

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…