相关论文: End User Accounts of Dark Patterns as Felt Manipul…
Understanding the structure and evolution of web-based user-object bipartite networks is an important task since they play a fundamental role in online information filtering. In this paper, we focus on investigating the patterns of online…
As quick commerce (Q-Commerce) platforms in India redefine urban consumption, the use of deceptive design dark patterns to inflate order values has become a systemic concern. This paper investigates the 'Awareness-Action Gap' among Indian…
On today's Web, users trade access to their private data for content and services. Advertising sustains the business model of many websites and applications. Efficient and successful advertising relies on predicting users' actions and…
AI-driven recommender systems are often perceived as personalization black boxes, limiting users' ability to understand how their data shapes content (information asymmetry) or to influence system behavior meaningfully (power asymmetry).…
In this paper we assess how well users know biometric authentication methods, how they perceive them, and if they have misconceptions about them. We present the results of an online survey that we conducted in two rounds (2019, N=57; and…
This paper addresses the critical issue of deceptive design elements prevalent in technology, and their potential impact on children. Recent research highlights the impact of dark patterns on adults and adolescents, while studies involving…
Self-ordering kiosks (SOKs) are widely deployed in fast food restaurants, transforming food ordering into digitally mediated, self-navigated interactions. While these systems enhance efficiency and average order value, they also create…
The usage of automated learning agents is becoming increasingly prevalent in many online economic applications such as online auctions and automated trading. Motivated by such applications, this paper is dedicated to fundamental modeling…
Limited transparency in targeted advertising on online content delivery platforms can breed mistrust for both viewers (of the content and ads) and advertisers. This user study (n=864) explores how explanations for targeted ads can bridge…
Dark patterns in mobile apps take advantage of cognitive biases of end-users and can have detrimental effects on people's lives. Despite growing research in identifying remedies for dark patterns and established solutions for desktop…
People often take user ratings and reviews into consideration when shopping for products or services online. However, such user-generated data contains self-selection bias that could affect people decisions and it is hard to resolve this…
Many online services, such as search engines, social media platforms, and digital marketplaces, are advertised as being available to any user, regardless of their age, gender, or other demographic factors. However, there are growing…
Mobile games have gained immense popularity due to their accessibility, allowing people to play anywhere, anytime. Dark patterns and deceptive designs (DPs) have been found in these and other gaming platforms within certain cultural…
User's perception of product, by essence subjective, is a major topic in marketing and industrial design. Many methods, based on users' tests, are used so as to characterise this perception. We are interested in three main methods:…
AI-companion apps such as Replika, Chai, and Character.ai promise relational benefits-yet many boast session lengths that rival gaming platforms while suffering high long-run churn. What conversational design features increase consumer…
Consumer agency in the digital age is increasingly constrained by systemic barriers and algorithmic manipulation, raising concerns about the authenticity of consumption choices. Nowadays, financial decisions are shaped by external pressures…
Over the past 15 years, the volume, richness and quality of data collected from the combined social networking platforms has increased beyond all expectation, providing researchers from a variety of disciplines to use it in their research.…
Smart recommendation algorithms have revolutionized content delivery and improved efficiency across various domains. However, concerns about user agency arise from the algorithms' inherent opacity (information asymmetry) and one-way output…
Longer-running scams, such as romance fraud and "pig-butchering" scams, exploit not only victims' emotions but also the design of digital platforms. Scammers commonly leverage features such as professional-looking profile verification,…
In many service markets, expert providers possess an information advantage over consumers regarding the necessary services, creating opportunities for fraudulent practices. These may involve overtreatment through unnecessary services or…