相关论文: From Asking to Answering: Getting More Involved on…
Content moderation practices and technologies need to change over time as requirements and community expectations shift. However, attempts to restructure existing moderation practices can be difficult, especially for platforms that rely on…
We present a corpus that encompasses the complete history of conversations between contributors to Wikipedia, one of the largest online collaborative communities. By recording the intermediate states of conversations---including not only…
Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…
The aim of this paper is to present methods to systematically analyze individual and group behavioral patterns observed in community driven discussion platforms like Reddit where users exchange information and views on various topics of…
Open-domain question answering (QA) is the tasl of identifying answers to natural questions from a large corpus of documents. The typical open-domain QA system starts with information retrieval to select a subset of documents from the…
Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…
While Generative AI (GenAI) systems draw users away from (Q&A) forums, they also depend on the very data those forums produce to improve their performance. Addressing this paradox, we propose a framework of sequential interaction, in which…
Software developers often look for solutions to their code-level problems by submitting questions to technical Q&A websites like Stack Overflow (SO). They usually include example code segments with questions to describe the programming…
Workflows are prevalent in today's computing infrastructures. The workflow model support various different domains, from machine learning to finance and from astronomy to chemistry. Different Quality-of-Service (QoS) requirements and other…
A growing number of software-intensive systems are being accused of violating or ignoring human values (e.g., privacy, inclusion, and social responsibility), and this poses great difficulties to individuals and society. Such violations…
Online communities and their host platforms are mutually dependent yet conflict-prone. When platform policies clash with community values, communities have resisted through strikes, blackouts, and even migration to other platforms. Through…
Stack Overflow is one of the most popular Programming Community-based Question Answering (PCQA) websites that has attracted more and more users in recent years. When users raise or inquire questions in Stack Overflow, providing related…
High-quality answers in technical Q&A platforms like Stack Overflow (SO) are crucial as they directly influence software development practices. Poor-quality answers can introduce inefficiencies, bugs, and security vulnerabilities, and thus…
We develop a unified system to answer directly from text open-domain questions that may require a varying number of retrieval steps. We employ a single multi-task transformer model to perform all the necessary subtasks -- retrieving…
The last 30 years have seen the creation of a variety of electronic collaboration tools for science and business. Some of the best-known collaboration tools support text editing (e.g., wikis). Wikipedia's success shows that large-scale…
Q&A forums are widely used in large classes to provide scalable support. In addition to offering students a space to ask questions, these forums aim to create a community and promote engagement. Prior literature suggests that the way…
Stack Overflow has accumulated millions of answers. Informative comments can strengthen their associated answers (e.g., providing additional information). Currently, Stack Overflow hides comments that are ranked beyond the top 5. Stack…
Recent studies, targeting Facebook, showed the tendency of users to interact with information adhering to their preferred narrative and to ignore dissenting information. Primarily driven by confirmation bias, users tend to join polarized…
Discussing research-sensemaking questions on Community Question and Answering (CQA) platforms has been an increasingly common practice for the public to participate in science communication. Nonetheless, how users strategically craft…
As platforms increasingly scale down professional fact-checking, community-based alternatives are promoted as more transparent and democratic. The main substitute being proposed is community-based contextualization, most notably Community…