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There are mostly two approaches to tackle trust management worldwide Strong and crisp and Soft and Social. We analyze the impact of integrated trust mechanism in three different e-commerce services. The trust aspect is a dormant element…

社会与信息网络 · 计算机科学 2024-06-21 Siddiqui Muhammad Yasir , Hyunsik Ahn

The concept of social trust has attracted an attention of information processors/data scientists and information consumers / business firms. One of the main reasons for acquiring the value of SBD is to provide frameworks and methodologies…

社会与信息网络 · 计算机科学 2021-04-20 Bilal Abu-Salih , Pornpit Wongthongtham , Dengya Zhu , Kit Yan Chan , Amit Rudra

In today's digital era, internet plays a pervasive role in our lives, influencing everyday activities such as communication, work, and leisure. This online engagement intertwines with offline experiences, shaping individuals' overall…

人机交互 · 计算机科学 2025-05-22 Mohammad Belal , Nguyen Luong , Talayeh Aledavood , Juhi Kulshrestha

To achieve people's well-being with AI systems, we should enable each user to be guided to a healthier lifestyle in a way that is appropriate for her or him. However, there is a dilemma between general well-being as defined in academic and…

人机交互 · 计算机科学 2025-05-30 Yuri Nakao

Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…

人机交互 · 计算机科学 2022-03-01 Valentin Zieglmeier , Antonia Maria Lehene

Socially Assistive Robots are studied in different Child-Robot Interaction settings. However, logistical constraints limit accessibility, particularly affecting timely support for mental wellbeing. In this work, we have investigated whether…

人机交互 · 计算机科学 2025-02-18 Nida Itrat Abbasi , Guy Laban , Tamsin Ford , Peter B. Jones , Hatice Gunes

Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…

计算机与社会 · 计算机科学 2025-04-15 Gerhard P. Fettweis , Patricia Grünberg , Tim Hentschel , Stefan Köpsell

The ways of communication and social interactions are changing. Web users are becoming increasingly engaged with Online Social Networks (OSN), which has a significant impact on the relationship mechanisms between individuals and…

社会与信息网络 · 计算机科学 2018-09-11 Lucas V. A. Caldas , Antonio F. L. Jacob , Simone S. C. Silva , Fernando A. R. Pontes , Fábio M. F. Lobato

As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…

人机交互 · 计算机科学 2025-08-11 Stefan Pasch , Min Chul Cha

Many recent research studies have focused on the well-being of software development team members, as this aspect may be critical not only for productivity and performance at work but also for the physical health and personal life of…

软件工程 · 计算机科学 2025-12-30 Zan Xu , Sari Nurfauziyyah , Anastasia Romanova , Kaamesh G S , Yiqun Gao , Maria Spichkova

Digital Twins (DTs) are increasingly deployed across application domains, yet the treatment of trust-related issues remains unevenly addressed. To examine whether and how trust is discussed in the current landscape, we conducted a…

计算机与社会 · 计算机科学 2026-05-12 Chi Fai David Lam , Aad van Moorsel , Zoya Pourmirza

Across several branches of conversational interaction research including interactions with social robots, embodied agents, and conversational assistants, users have identified trust as a critical part of those interactions. Nevertheless,…

人机交互 · 计算机科学 2019-07-04 Justin Edwards , Elaheh Sanoubari

Interpersonal trust is recognized as one of the pillars of collaboration and successful learning among students in virtual learning environments (VLEs). This systematic mapping study investigates attributes, phases, and features that…

计算机与社会 · 计算机科学 2025-10-28 Marcelo Pereira Barbosa , Rita Suzana Pitangueira Maciel

This study aimed to develop and validate two scales of engagement and rapport to evaluate the user experience quality with multimodal dialogue systems in the context of foreign language learning. The scales were designed based on theories…

计算与语言 · 计算机科学 2025-05-26 Fuma Kurata , Mao Saeki , Masaki Eguchi , Shungo Suzuki , Hiroaki Takatsu , Yoichi Matsuyama

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

Empathy plays a critical role in software engineering (SE), influencing collaboration, communication, and user-centred design. Although SE research has increasingly recognised empathy as a key human aspect, there remains no validated…

软件工程 · 计算机科学 2025-10-15 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Perceived trustworthiness underpins how users navigate online information, yet it remains unclear whether large language models (LLMs),increasingly embedded in search, recommendation, and conversational systems, represent this construct in…

人工智能 · 计算机科学 2026-01-19 Gerard Yeo , Svetlana Churina , Kokil Jaidka

Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…

Artificial Intelligence (AI) is a double-edged sword: on one hand, AI promises to provide great advances that could benefit humanity, but on the other hand, AI poses substantial (even existential) risks. With advancements happening daily,…

计算机与社会 · 计算机科学 2024-02-05 Willem van der Maden , Derek Lomas , Malak Sadek , Paul Hekkert

In the Internet era the information overload and the challenge to detect quality content has raised the issue of how to rank both resources and users in online communities. In this paper we develop a general ranking method that can…

物理与社会 · 物理学 2016-09-23 Hao Liao , Giulio Cimini , Matus Medo