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The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

机器人学 · 计算机科学 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…

社会与信息网络 · 计算机科学 2025-12-24 Minh Duc Chu , Patrick Gerard , Kshitij Pawar , Charles Bickham , Kristina Lerman

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on…

人工智能 · 计算机科学 2018-09-27 Saizheng Zhang , Emily Dinan , Jack Urbanek , Arthur Szlam , Douwe Kiela , Jason Weston

Integrating generative AI such as Large Language Models into social robots has improved their ability to engage in natural, human-like communication. This study presents a method to examine their persuasive capabilities. We designed an…

机器人学 · 计算机科学 2026-02-10 Stephan Vonschallen , Larissa Julia Corina Finsler , Theresa Schmiedel , Friederike Eyssel

Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…

人工智能 · 计算机科学 2018-11-26 Parag Agrawal , Anshuman Suri , Tulasi Menon

Educational chatbots are a promising tool for assisting student learning. However, the development of effective chatbots in education has been challenging, as high-quality data is seldom available in this domain. In this paper, we propose a…

计算与语言 · 计算机科学 2024-03-07 Junling Wang , Jakub Macina , Nico Daheim , Sankalan Pal Chowdhury , Mrinmaya Sachan

Conversational agents are increasingly used as support tools along mental therapeutic pathways with significant societal impacts. In particular, empathy is a key non-functional requirement in therapeutic contexts, yet current chatbot…

Persuasive dialogue generation plays a vital role in decision-making, negotiation, counseling, and behavior change, yet it remains a challenging problem. In complex persuasion where the persuadee's internal states are not expressed clearly,…

计算与语言 · 计算机科学 2026-05-19 Dingyi Zhang , Ziqing Zhuang , Linhai Zhang , Ziyang Gao , Deyu Zhou

In the context of chit-chat dialogues it has been shown that endowing systems with a persona profile is important to produce more coherent and meaningful conversations. Still, the representation of such personas has thus far been limited to…

计算与语言 · 计算机科学 2020-10-08 Thomas Scialom , Serra Sinem Tekiroglu , Jacopo Staiano , Marco Guerini

Generative AI (GenAI) chatbots are becoming increasingly integrated into virtual assistant technologies, yet their success hinges on the ability to gather meaningful user feedback to improve interaction quality, system outcomes, and overall…

人机交互 · 计算机科学 2025-04-22 Janet Rafner , Ryan Q. Guloy , Eden W. Wen , Catherine M. Chiodo , Jacob Sherson

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Using a sequence-to-sequence framework, many neural conversation models for chit-chat succeed in naturalness of the response. Nevertheless, the neural conversation models tend to give generic responses which are not specific to given…

计算与语言 · 计算机科学 2018-05-24 Jonggu Kim , Doyeon Kong , Jong-Hyeok Lee

Personalized dialogue systems are an essential step toward better human-machine interaction. Existing personalized dialogue agents rely on properly designed conversational datasets, which are mostly monolingual (e.g., English), which…

As the wide adoption of intelligent chatbot in human daily life, user demands for such systems evolve from basic task-solving conversations to more casual and friend-like communication. To meet the user needs and build emotional bond with…

计算与语言 · 计算机科学 2020-01-06 Danning Zheng , Ruihua Song , Tianran Hu , Hao Fu , Jin Zhou

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

计算与语言 · 计算机科学 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi

Personalized dialogue generation aims to leverage persona profiles and dialogue history to generate persona-relevant and consistent responses. Mainstream models typically rely on token-level language model training with persona dialogue…

计算与语言 · 计算机科学 2025-11-14 Guanrong Li , Xinyu Liu , Zhen Wu , Xinyu Dai

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

计算与语言 · 计算机科学 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…

人机交互 · 计算机科学 2020-01-22 Weiyan Shi , Xuewei Wang , Yoo Jung Oh , Jingwen Zhang , Saurav Sahay , Zhou Yu

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

计算与语言 · 计算机科学 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

The mental models that humans form of other agents---encapsulating human beliefs about agent goals, intentions, capabilities, and more---create an underlying basis for interaction. These mental models have the potential to affect both the…

机器人学 · 计算机科学 2020-01-07 Connor Brooks , Daniel Szafir