相关论文: Designing for Employee Voice

Current crowdsourcing platforms provide little support for worker feedback. Workers are sometimes invited to post free text describing their experience and preferences in completing tasks. They can also use forums such as Turker Nation1 to…

Hiring robots for the workplaces is a challenging task as robots have to cater to customer demands, follow organizational protocols and behave with social etiquette. In this study, we propose to have a humanoid social robot, Nadine, as a…

Nowadays, both the amount of cyberattacks and their sophistication have considerably increased, and their prevention is of concern of most of organizations. Cooperation by means of information sharing is a promising strategy to address this…

The susceptibility to biases and discrimination is a pressing issue in today's labor markets. While digital recruitment systems play an increasingly significant role in human resource management, a systematic understanding of human-centered…

We present an intelligent virtual interviewer that engages with a user in a text-based conversation and automatically infers the user's psychological traits, such as personality. We investigate how the personality of a virtual interviewer…

Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

Given large language models' (LLMs) increasing integration into workplace software, it is important to examine how biases in the models may impact workers. For example, stylistic biases in the language suggested by LLMs may cause feelings…

There are many familiar situations in which a manager seeks to design a system in which users share a resource, but outcomes depend on the information held and actions taken by users. If communication is possible, the manager can ask users…

Assessment of job performance, personalized health and psychometric measures are domains where data-driven and ubiquitous computing exhibits the potential of a profound impact in the future. Existing techniques use data extracted from…

In this article we focus on the structural aspects of the development of ethical software, and argue that ethical considerations need to be embedded into the (agile) software development process. In fact, we claim that agile processes of…

Voice-based discussion forums where users can record audio messages which are then published for other users to listen and comment, are often moderated to ensure that the published audios are of good quality, relevant, and adhere to…

Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…

Building management systems tout numerous benefits, such as energy efficiency and occupant comfort but rely on vast amounts of data from various sensors. Advancements in machine learning algorithms make it possible to extract personal…

We undertake a comprehensive and structured synthesis of the drivers of human behavior in cybersecurity, focusing specifically on people within organizations (i.e., especially employees in companies), and integrate key concepts such as…

Human-centered design, a theoretical ideal, is sometimes compromised in industry practice. Technology firms juggle competing priorities, such as adopting new technologies and generating shareholder returns, which may conflict with…

Current news commenting systems are designed based on implicitly individualistic assumptions, where discussion is the result of a series of disconnected opinions. This often results in fragmented and polarized conversations that fail to…

High-quality feedback is essential for effective human-AI interaction. It bridges knowledge gaps, corrects digressions, and shapes system behavior; both during interaction and throughout model development. Yet despite its importance, human…

Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…

This paper introduces a conversational interface system that enables participatory design of differentially private AI systems in public sector applications. Addressing the challenge of balancing mathematical privacy guarantees with…

Job interviews play a critical role in shaping one's career, yet practicing interview skills can be challenging, especially without access to human coaches or peers for feedback. Recent advancements in large language models (LLMs) present…