相关论文: A Scalable Chatbot Platform Leveraging Online Comm…
Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…
Thanks to platforms such as Twitter and Facebook, people can know facts and events that otherwise would have been silenced. However, social media significantly contribute also to fast spreading biased and false news while targeting specific…
Creating open-domain chatbots requires large amounts of conversational data and related benchmark tasks to evaluate them. Standardized evaluation tasks are crucial for creating automatic evaluation metrics for model development; otherwise,…
This paper presents the first large-scale analysis of public-facing chatbots on Character$.$AI, a rapidly growing social media platform where users create and interact with chatbots. Character$.$AI is distinctive in that it merges…
This study consists of qualitative empirical research, conducted through exploratory tests with two different Large Language Models (LLMs) chatbots: ChatGPT and Gemini. The methodological procedure involved exploratory tests based on…
Recent advances in natural language processing and machine learning have led to the development of chatbot models, such as ChatGPT, that can engage in conversational dialogue with human users. However, the ability of these models to…
This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series…
Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking…
Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…
Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…
Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…
Developing safe and useful general-purpose AI systems will require us to make progress on scalable oversight: the problem of supervising systems that potentially outperform us on most skills relevant to the task at hand. Empirical work on…
As governments increasingly adopt digital tools, public service chatbots have emerged as a growing communication channel. This paper explores the design considerations and engagement opportunities of public service chatbots, using a 311…
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…
The proliferation of automated conversational systems such as chatbots, spoken-dialogue systems, and smart speakers, has significantly impacted modern digital life. However, these systems are primarily designed to provide answers to…
Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…
While diversity has become a debated issue in design, very little research exists on positive use-cases for diversity beyond scholarly criticism. The current work addresses this gap through the case of a diversity-aware chatbot, exploring…
The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…
The advent of Generative AI and Large Language Models has not only enhanced the intelligence of interactive applications but also catalyzed the formation of communities passionate about customizing these AI capabilities. FlowGPT, an…
AI companion chatbots, such as those offered by Replika and CharacterAI, increasingly function as always-available companions that provide empathy, validation, and support. While these systems appear to meet basic needs for connection,…