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Understanding customer behavior in retail stores plays a crucial role in improving customer satisfaction by adding personalized value to services. Behavior analysis reveals both general and detailed patterns in the interaction of customers…

Developing shopping experiences that delight the customer requires businesses to understand customer taste. This work reports a method to learn the shopping preferences of frequent shoppers to an online gift store by combining ideas from…

In retailing, it is important to understand customer behavior and determine customer value. A useful tool to achieve such goals is the cluster analysis of transaction data. Typically, a customer segmentation is based on the recency,…

应用统计 · 统计学 2021-12-17 Ondřej Sokol , Vladimír Holý

We consider a compartmental model to study the evolution of the number of regular customers and referral customers in some corporation. Transitions between compartments are modeled by parameters depending on the social network and the…

动力系统 · 数学 2015-03-11 César M. Silva , Silvério Rosa , Helena Alves , Pedro G. Carvalho

Product ranking is the core problem for revenue-maximizing online retailers. To design proper product ranking algorithms, various consumer choice models are proposed to characterize the consumers' behaviors when they are provided with a…

机器学习 · 计算机科学 2023-01-03 Renzhe Xu , Xingxuan Zhang , Bo Li , Yafeng Zhang , Xiaolong Chen , Peng Cui

Transaction data obtained by Personal Financial Management (PFM) services from financial institutes such as banks and credit card companies contain a description string from which the merchant, and an encoded store identifier may be parsed.…

应用统计 · 统计学 2018-11-06 Yehezkel S. Resheff , Moni Shahar

Predicting future consumer behaviour is one of the most challenging problems for large scale retail firms. Accurate prediction of consumer purchase pattern enables better inventory planning and efficient personalized marketing strategies.…

机器学习 · 计算机科学 2020-10-15 Ankur Verma

A potential objective of every financial organization is to retain existing customers and attain new prospective customers for long-term. The economic behaviour of customer and the nature of the organization are controlled by a prescribed…

计算机与社会 · 计算机科学 2015-04-09 Md. Rafiqul Islam , Md. Ahsan Habib

Computer vision algorithms are being implemented across a breadth of industries to enable technological innovations. In this paper, we study the problem of computer vision based customer tracking in retail industry. To this end, we…

计算机视觉与模式识别 · 计算机科学 2020-07-03 Aibek Musaev , Jiangping Wang , Liang Zhu , Cheng Li , Yi Chen , Jialin Liu , Wanqi Zhang , Juan Mei , De Wang

The categorization of retail products is essential for the business decision-making process. It is a common practice to classify products based on their quantitative and qualitative characteristics. In this paper we use a purely data-driven…

应用统计 · 统计学 2024-05-09 Vladimír Holý , Ondřej Sokol , Michal Černý

The increasing competition in the electric sector is challenging retail companies as they must assign its commercial efforts to attract the most profitable customers. Those are whose energy demand best fit certain target profiles, which…

计算工程、金融与科学 · 计算机科学 2025-12-05 Joaquin Luque , Alejandro Carrasco , Enrique Personal , Francisco Perez , Carlos Leon

The analysis of sales information, is a vital step in designing an effective marketing strategy. This work proposes a novel approach to analyse the shopping behaviour of customers to identify their purchase patterns. An extended version of…

计算机与社会 · 计算机科学 2025-03-04 Earnest Paul Ijjina , Aniruddha Srinivas Joshi , Goutham Kanahasabai , Keerthi Priyanka P

Motivated by recent challenges in the deployment of robots into customer-facing roles within retail, this work introduces a study of customer activity in physical stores as a step toward autonomous understanding of shopper intent. We…

计算机视觉与模式识别 · 计算机科学 2026-01-06 Luis Yoichi Morales , Francesco Zanlungo , David M. Woollard

Video analytics is the practice of combining digital video data with machine learning models to infer various characteristics from that video. This capability has been used for years to detect objects, movement, and the number of customers…

计算机视觉与模式识别 · 计算机科学 2023-02-28 Scott Pletcher

Product Bundling and offering products to customers is of critical importance in retail marketing. In general, product bundling and offering products to customers involves two main issues, namely identification of product taste according to…

其他计算机科学 · 计算机科学 2009-12-22 D. Bhanu , S. Pavai Madeshwari

Companies survey their customers to measure their satisfaction levels with the company and its services. The received responses are crucial as they allow companies to assess their respective performances and find ways to make needed…

计量经济学 · 经济学 2020-10-27 Naftali Cohen , Simran Lamba , Prashant Reddy

A payment card (such as debit or credit) is one of the most convenient payment methods for purchasing goods and services. Hundreds of millions of card transactions take place across the globe every day, generating a massive volume of…

机器学习 · 计算机科学 2020-09-09 Himel Dev , Hossein Hamooni

Employee theft and dishonesty is a major contributor to loss in the retail industry. Retailers have reported the need for more automated analytic tools to assess the liability of their employees. In this work, we train and optimize several…

机器学习 · 计算机科学 2018-03-30 Richard R. Yang , Mike Borowczak

Understanding customer lifetime value is key to nurturing long-term customer relationships, however, estimating it is far from straightforward. In the retail banking industry, commonly used approaches rely on simple heuristics and do not…

机器学习 · 计算机科学 2023-04-07 Greig Cowan , Salvatore Mercuri , Raad Khraishi

This project focuses on analyzing retail market trends using historical sales data, search trends, and customer reviews. By identifying the patterns and trending products, the analysis provides actionable insights for retailers to optimize…

综合金融 · 定量金融 2025-02-04 Ke Yuan , Yaoxin Liu , Shriyesh Chandra , Rishav Roy
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