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We investigate the impact of a novel method called "virtual mirroring" to promote employee self-reflection and impact customer satisfaction. The method is based on measuring communication patterns, through social network and semantic…

社会与信息网络 · 计算机科学 2021-05-21 P. Gloor , A. Fronzetti Colladon , G. Giacomelli , T. Saran , F. Grippa

Computations related to learning processes within an organizational social network area require some network model preparation and specific algorithms in order to implement human behaviors in simulated environments. The proposals in this…

计算机与社会 · 计算机科学 2015-05-13 Przemyslaw Rozewski , Jaroslaw Jankowski , Piotr Brodka , Radoslaw Michalski

Knowledge management is an important aspect of an organization, especially in the ICT industry. Having more control of it is essentials for the organization to stay competitive in the business. One way to assess the organization's knowledge…

综合经济学 · 经济学 2021-02-25 Andry Alamsyah , Maribella Syawiluna

The uniqueness of online social networks makes it possible to implement new methods that increase the quality and effectiveness of research processes. While surveys are one of the most important tools for research, the representativeness of…

社会与信息网络 · 计算机科学 2015-05-13 Jarosław Jankowski , Radosław Michalski , Piotr Bródka , Przemysław Kazienko , Sonja Utz

This study seeks to better understand the network characteristics of client support teams by analyzing the teams' e-mail communication networks and comparing it to client organization's satisfaction. In collaboration with a large service…

社会与信息网络 · 计算机科学 2013-08-07 Dirk Brunberg , Peter A. Gloor , Gianni Giacomelli

Productive software engineering teams require effective communication and balanced contributions between team members. However, teams are often ineffective at these skills, which is detrimental to project success. Project-based university…

软件工程 · 计算机科学 2025-06-16 April Clarke

The epistemic position of an agent often depends on their position in a larger network of other agents who provide them with information. In general, agents are better off if they have diverse and independent sources. Sullivan et al. [2020]…

社会与信息网络 · 计算机科学 2023-02-02 Colin Klein , Marc Cheong , Marinus Ferreira , Emily Sullivan , Mark Alfano

Labor market institutions are central for modern economies, and their polices can directly affect unemployment rates and economic growth. At the individual level, unemployment often has a detrimental impact on people's well-being and…

社会与信息网络 · 计算机科学 2016-09-07 Abdullah Almaatouq

Maintaining high quality content is one of the foremost objectives of any web-based collaborative service that depends on a large number of users. In such systems, it is nearly impossible for automated scripts to judge semantics as it is to…

社会与信息网络 · 计算机科学 2012-02-15 Shreyas Sekar , Patrick Maillé

The availability of an overwhelmingly large amount of bibliographic information including citation and co-authorship data makes it imperative to have a systematic approach that will enable an author to organize her own personal academic…

社会与信息网络 · 计算机科学 2015-05-19 Tanmoy Chakraborty , Sikhar Patranabis , Pawan Goyal , Animesh Mukherjee

Studies on social networks highlight the importance of network structure or structural properties of a given network and its impact on performance outcome. One of the important properties of this network structure is referred as "social…

社会与信息网络 · 计算机科学 2011-12-13 Alireza Abbasi , Liaquat Hossain , Rolf Wigand

Purpose: The purpose of this paper is to explore possible factors impacting team performance in healthcare, by focusing on information exchange within and across hospital's boundaries. Design/methodology/approach: Through a web-survey and…

社会与信息网络 · 计算机科学 2021-05-27 F. Grippa , J. Bucuvalas , A. Booth , E. Alessandrini , A. Fronzetti Colladon , L. M. Wade

Our system illustrates how information retrieved from social networks can be used for suggesting experts for specific tasks. The system is designed to facilitate the task of finding the appropriate person(s) for a job, as a conference…

社会与信息网络 · 计算机科学 2012-12-17 Yehonatan Bitton , Michael Fire , Dima Kagan , Bracha Shapira , Lior Rokach , Judit Bar-Ilan

Aiming to help people conduct online research tasks, much research has gone into tools for searching for, collecting, organizing, and synthesizing online information. However, outside of the lab, in-the-wild sensemaking sessions (with data…

人机交互 · 计算机科学 2024-11-12 Andrew Kuznetsov , Michael Xieyang Liu , Aniket Kittur

Being able to recommend links between users in online social networks is important for users to connect with like-minded individuals as well as for the platforms themselves and third parties leveraging social media information to grow their…

社会与信息网络 · 计算机科学 2022-06-29 Mustafa Toprak , Chiara Boldrini , Andrea Passarella , Marco Conti

All online sharing systems gather data that reflects users' collective behaviour and their shared activities. This data can be used to extract different kinds of relationships, which can be grouped into layers, and which are basic…

社会与信息网络 · 计算机科学 2013-03-04 Przemyslaw Kazienko , Katarzyna Musial , Tomasz Kajdanowicz

People's collectively shared beliefs can have significant social implications, including on democratic processes and policies. Unfortunately, as people interact with peers to form and update their beliefs, various cognitive and social…

社会与信息网络 · 计算机科学 2025-04-29 Mohammad Ratul Mahjabin , Raiyan Abdul Baten

Companies have been increasingly seeking new mechanisms for making their electronic marketing campaigns to become viral, thus obtaining a cascading recommendation effect similar to word-of-mouth. We analysed a dataset of a magazine…

社会与信息网络 · 计算机科学 2016-06-24 Rogerio Minhano , Stenio Fernandes , Carlos Kamienski

The network effect, wherein one user's activity impacts another user, is common in social network platforms. Many new features in social networks are specifically designed to create a network effect, enhancing user engagement. For instance,…

社会与信息网络 · 计算机科学 2024-05-22 Wentao Su , Weitao Duan

There are various teaching methods developed in order to attain successful delivery of a subject without prior knowledge of the interaction among the students in a class. Social network analysis can be used to identify individual,…

社会与信息网络 · 计算机科学 2019-06-12 R. U. Gobithaasan , Nurul Syaheera Din , Lingeswaran Ramachandra , Roslan Hasni
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