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Innovation is fundamental for development and provides a competitive advantage for societies. It is the process of creating more complex technologies, ideas, or protocols from existing ones. While innovation may be created by single agents…

Community engagement processes form a critical foundation of democratic governance, yet frequently struggle with resource constraints, sensemaking challenges, and barriers to inclusive participation. These processes rely on constructive…

Recent research provides evidence that effective communication in collaborative software development has significant impact on the software development lifecycle. Although related qualitative and quantitative studies point out textual…

Motivated by mitigating potentially harmful impacts of technologies, the AI community has formulated and accepted mathematical definitions for certain pillars of accountability: e.g. privacy, fairness, and model transparency. Yet, we argue…

This chapter reviews empirical evidence bearing on the design of online forums for deliberative civic engagement. Dimensions of design are defined for different aspects of the deliberation: its purpose, the target population, the…

The semantic technologies pose new challenge for the way in which we built and operate systems. They are tools used to represent significances, associations, theories, separated from data and code. Their goal is to create, to discover, to…

Findings from existing research provide possible evidence that values are an important construct that should be part of the self-reflection process. However, many questions about value reflection remain unexplored. As such, this position…

In this article we focus on the structural aspects of the development of ethical software, and argue that ethical considerations need to be embedded into the (agile) software development process. In fact, we claim that agile processes of…

Recently, there have been increasing calls for computer science curricula to complement existing technical training with topics related to Fairness, Accountability, Transparency, and Ethics. In this paper, we present Value Card, an…

Breakthrough technologies increasingly shape social institutions, economic systems, and political futures. Yet models of research excellence associated with such technologies often prioritize technical performance, scalability, and…

Recommender systems are the algorithms which select, filter, and personalize content across many of the worlds largest platforms and apps. As such, their positive and negative effects on individuals and on societies have been extensively…

We see that the collaborative and participatory nature of software development continues to evolve, shape and be shaped by communication channels that are used by developer communities of practice--both by traditional communication channels…

Interactions within human societies are usually regulated by social norms. If robots are to be accepted into human society, it is essential that they are aware of and capable of reasoning about social norms. In this paper, we focus on how…

As public sector agencies rapidly introduce new AI tools in high-stakes domains like social services, it becomes critical to understand how decisions to adopt these tools are made in practice. We borrow from the anthropological practice to…

We develop a conceptualization of ideology, in which a system of ideas represents social, economic, and political relationships. We use ideology as a lens for understanding and critiquing intersecting social, economic, and political aspects…

Design systems represent a user interaction design and development approach that is currently of avid interest in the industry. However, little research work has been done to synthesize knowledge related to design systems in order to inform…

With a view towards understanding why undesirable outcomes often arise in ICT projects, we draw attention to three aspects in this essay. First, we present several examples to show that incorporating an ethical framework in the design of an…

AI algorithms used in the public sector, e.g., for allocating social benefits or predicting fraud, often involve multiple public and private stakeholders at various phases of the algorithm's life-cycle. Communication issues between these…

Usability engineering is situated in a much larger social and institutional context than is usually acknowledged by usability professionals in the way that they define their field. The definitions and processes used in the improvement of…

Employees face decisions every day - in the absence of supervision. The outcome of these decisions can be influenced by digital workplace design through the power of persuasive technology. This paper provides a structured literature review…