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While modern dialogue systems heavily rely on large language models (LLMs), their implementation often goes beyond pure LLM interaction. Developers integrate multiple LLMs, external tools, and databases. Therefore, assessment of the…

人工智能 · 计算机科学 2025-07-23 Roman Mayr , Michel Schimpf , Thomas Bohné

Advancements in spoken language processing have driven the development of spoken language models (SLMs), designed to achieve universal audio understanding by jointly learning text and audio representations for a wide range of tasks.…

计算与语言 · 计算机科学 2025-10-31 Pedro Corrêa , João Lima , Victor Moreno , Lucas Ueda , Paula Dornhofer Paro Costa

Large Language Models (LLMs) have made progress in various real-world tasks, which stimulates requirements for the evaluation of LLMs. Existing LLM evaluation methods are mainly supervised signal-based which depends on static datasets and…

计算与语言 · 计算机科学 2023-09-11 Jiatong Li , Rui Li , Qi Liu

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

计算与语言 · 计算机科学 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

Large language models have increasingly been proposed as a powerful replacement for classical agent-based models (ABMs) to simulate social dynamics. By using LLMs as a proxy for human behavior, the hope of this new approach is to be able to…

计算机与社会 · 计算机科学 2024-12-09 Da Ju , Adina Williams , Brian Karrer , Maximilian Nickel

Patient simulators are gaining traction in mental health training by providing scalable exposure to complex and sensitive patient interactions. Simulating depressed patients is particularly challenging, as safety constraints and high…

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability,…

计算与语言 · 计算机科学 2024-06-18 Tenggan Zhang , Xinjie Zhang , Jinming Zhao , Li Zhou , Qin Jin

Dialogue systems for mental health care aim to provide appropriate support to individuals experiencing mental distress. While extensive research has been conducted to deliver adequate emotional support, existing studies cannot identify…

计算与语言 · 计算机科学 2024-08-13 Seungyeon Seo , Gary Geunbae Lee

In real world software development, improper or missing exception handling can severely impact the robustness and reliability of code. Exception handling mechanisms require developers to detect, capture, and manage exceptions according to…

计算与语言 · 计算机科学 2024-12-17 Xuanming Zhang , Yuxuan Chen , Yiming Zheng , Zhexin Zhang , Yuan Yuan , Minlie Huang

Spoken Dialogue Models (SDMs) have recently attracted significant attention for their ability to generate voice responses directly to users' spoken queries. Despite their increasing popularity, there exists a gap in research focused on…

计算与语言 · 计算机科学 2025-10-07 Chengqian Ma , Wei Tao , Yiwen Guo

Task-oriented dialogue (ToD) systems are designed to help users achieve specific goals through natural language interaction. While recent advances in large language models (LLMs) have significantly improved linguistic fluency and contextual…

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

计算与语言 · 计算机科学 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

The growing emotional stress in modern society has increased the demand for Emotional Support Conversations (ESC). While Large Language Models (LLMs) show promise for ESC, they face two key challenges: (1) low strategy selection accuracy,…

计算与语言 · 计算机科学 2025-09-22 Weixiang Zhao , Xingyu Sui , Xinyang Han , Yang Deng , Yulin Hu , Jiahe Guo , Libo Qin , Qianyun Du , Shijin Wang , Yanyan Zhao , Bing Qin , Ting Liu

The use of large language models (LLMs) for psychological and emotional support (ES) has rapidly evolved, becoming the most widely used application of generative artificial intelligence among consumers by 2025. This paper presents the…

计算机与社会 · 计算机科学 2026-04-21 Melania Berbatova

Large language models (LLMs) and their variants have shown extraordinary efficacy across numerous downstream natural language processing (NLP) tasks, which has presented a new vision for the development of NLP. Despite their remarkable…

计算与语言 · 计算机科学 2024-01-18 Yazhou Zhang , Mengyao Wang , Youxi Wu , Prayag Tiwari , Qiuchi Li , Benyou Wang , Jing Qin

Reinforcement learning from verifiable emotion rewards RLVER has produced language models with strong empathetic performance, evaluated on benchmarks that assume cooperative, honest users. Yet real emotional interactions systematically…

人工智能 · 计算机科学 2026-05-11 Deeraj S K , Sadhana Devarajan , Krishna Mehra , Sudhakar Mishra

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

人机交互 · 计算机科学 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

Large language models (LLMs) have become increasingly popular in medical domains to assist physicians with a variety of clinical and operational tasks. Given the fast-paced and high-stakes environment of emergency departments (EDs), small…

计算与语言 · 计算机科学 2025-10-07 Zirui Wang , Jiajun Wu , Braden Teitge , Jessalyn Holodinsky , Steve Drew

This paper outlines the approach of the ISDS-NLP team in the SemEval 2024 Task 10: Emotion Discovery and Reasoning its Flip in Conversation (EDiReF). For Subtask 1 we obtained a weighted F1 score of 0.43 and placed 12 in the leaderboard. We…

计算与语言 · 计算机科学 2024-05-21 Claudiu Creanga , Liviu P. Dinu

Large language models (LLMs) have recently been applied in software engineering to perform tasks such as translating code between programming languages, generating code from natural language, and autocompleting code as it is being written.…

人机交互 · 计算机科学 2023-02-15 Steven I. Ross , Fernando Martinez , Stephanie Houde , Michael Muller , Justin D. Weisz