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相关论文: When Seekers Are Hard to Help: Evaluating Emotiona…

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With the rapid development of Large Language Models, dialogue systems are shifting from information tools to emotional companions, heralding the era of Emotional Companionship Dialogue Systems (ECDs) that provide personalized emotional…

人工智能 · 计算机科学 2025-11-25 Haifeng Jing , Yujie Hou , Junfei Liu , Rui Xie , alan Xu , Jinlong Ma , Qichun Deng

Constrained by the cost and ethical concerns of involving real seekers in AI-driven mental health, researchers develop LLM-based conversational agents (CAs) with tailored configurations, such as profiles, symptoms, and scenarios, to…

计算与语言 · 计算机科学 2025-10-13 Ming Wang , Peidong Wang , Lin Wu , Xiaocui Yang , Daling Wang , Shi Feng , Yuxin Chen , Bixuan Wang , Yifei Zhang

Emotional support is a crucial aspect of communication between community members and police dispatchers during incident reporting. However, there is a lack of understanding about how emotional support is delivered through text-based…

人机交互 · 计算机科学 2024-09-25 Yiren Liu , Yerong Li , Ryan Mayfield , Yun Huang

Emotion recognition in conversation (ERC), the task of discerning human emotions for each utterance within a conversation, has garnered significant attention in human-computer interaction systems. Previous ERC studies focus on…

计算与语言 · 计算机科学 2025-03-04 Yumeng Fu , Junjie Wu , Zhongjie Wang , Meishan Zhang , Lili Shan , Yulin Wu , Bingquan Li

Eating disorders are complex mental health conditions that affect millions of people around the world. Effective interventions on social media platforms are crucial, yet testing strategies in situ can be risky. We present a novel LLM-driven…

计算与语言 · 计算机科学 2024-09-09 Louis Penafiel , Hsien-Te Kao , Isabel Erickson , David Chu , Robert McCormack , Kristina Lerman , Svitlana Volkova

Providing students with flexible and timely academic support is a challenge at most colleges and universities, leaving many students without help outside scheduled hours. Large language models (LLMs) are promising for bridging this gap, but…

计算机与社会 · 计算机科学 2025-09-12 Chang Liu , Loc Hoang , Andrew Stolman , Rene F. Kizilcec , Bo Wu

Psychological support hotlines serve as critical lifelines for crisis intervention but encounter significant challenges due to rising demand and limited resources. Large language models (LLMs) offer potential support in crisis assessments,…

计算与语言 · 计算机科学 2025-12-19 Guifeng Deng , Shuyin Rao , Tianyu Lin , Anlu Dai , Pan Wang , Junyi Xie , Haidong Song , Ke Zhao , Dongwu Xu , Zhengdong Cheng , Tao Li , Haiteng Jiang

Evaluating persona-aligned empathy in LLM-based dialogue agents remains challenging. User states are latent, feedback is sparse and difficult to verify in situ, and seemingly supportive turns can still accumulate into trajectories that…

人工智能 · 计算机科学 2026-03-17 Shiya Zhang , Yuhan Zhan , Ruixi Su , Ruihan Sun , Ziyi Song , Zhaohan Chen , Xiaofan Zhang

LLMs are increasingly deployed to simulate social interactions, yet many of the existing simulators remain ad hoc and monolithic. This lack of architectural standardization prevents reproducible research and complicates downstream…

Large Language Models (LLMs) are increasingly used not only for instrumental tasks, but as always-available and non-judgmental confidants for emotional support. Yet what drives adoption and how users perceive emotional support interactions…

计算与语言 · 计算机科学 2026-05-19 Natalia Amat-Lefort , Mert Yazan , Amanda Cercas Curry , Flor Miriam Plaza-del-Arco

Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…

In second language learning, scenario-based conversation practice is important for language learners to achieve fluency in speaking, but students often lack sufficient opportunities to practice their conversational skills with qualified…

计算与语言 · 计算机科学 2024-04-01 Shuyao Xu , Long Qin , Tianyang Chen , Zhenzhou Zha , Bingxue Qiu , Weizhi Wang

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

信息检索 · 计算机科学 2020-06-17 Shuo Zhang , Krisztian Balog

While language models (LMs) offer great potential for conversational recommender systems (CRSs), the paucity of public CRS data makes fine-tuning LMs for CRSs challenging. In response, LMs as user simulators qua data generators can be used…

计算与语言 · 计算机科学 2025-10-06 Moonkyung Ryu , Chih-Wei Hsu , Yinlam Chow , Mohammad Ghavamzadeh , Craig Boutilier

Recently, the performance of blind speech separation (BSS) and target speech extraction (TSE) has greatly progressed. Most works, however, focus on relatively well-controlled conditions using, e.g., read speech. The performance may degrade…

Spoken dialog systems are slowly becoming and integral part of the human experience due to their various advantages over textual interfaces. Spoken language understanding (SLU) systems are fundamental building blocks of spoken dialog…

计算与语言 · 计算机科学 2022-05-26 Akshat Gupta

Large Language Models (LLMs) have enabled the emergence of LLM agents, systems capable of pursuing under-specified goals and adapting after deployment. Evaluating such agents is challenging because their behavior is open ended,…

软件工程 · 计算机科学 2025-11-18 Boming Xia , Qinghua Lu , Liming Zhu , Zhenchang Xing , Dehai Zhao , Hao Zhang

Speech emotion recognition is a vital contributor to the next generation of human-computer interaction (HCI). However, current existing small-scale databases have limited the development of related research. In this paper, we present LSSED,…

声音 · 计算机科学 2021-02-04 Weiquan Fan , Xiangmin Xu , Xiaofen Xing , Weidong Chen , Dongyan Huang

Although Large Audio-Language Models (LALMs) have exhibited outstanding performance in auditory understanding, their performance in affective computing scenarios, particularly in emotion recognition, reasoning, and subtle sentiment…

声音 · 计算机科学 2025-09-23 Pengcheng Li , Botao Zhao , Zuheng Kang , Junqing Peng , Xiaoyang Qu , Yayun He , Jianzong Wang

Spoken Dialogue Models (SDMs) have advanced rapidly, yet their ability to sustain genuinely interactive multi-turn conversations remains underexplored, as most benchmarks focus on single-turn exchanges. We introduce Multi-Bench, the first…

音频与语音处理 · 电气工程与系统科学 2025-11-04 Yayue Deng , Guoqiang Hu , Haiyang Sun , Xiangyu Zhang , Haoyang Zhang , Fei Tian , Xuerui Yang , Gang Yu , Eng Siong Chng