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AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…

人机交互 · 计算机科学 2024-01-17 Zhuoran Lu , Dakuo Wang , Ming Yin

In settings where users both need high accuracy and are time-pressured, such as doctors working in emergency rooms, we want to provide AI assistance that both increases decision accuracy and reduces decision-making time. Current literature…

人机交互 · 计算机科学 2024-02-13 Siddharth Swaroop , Zana Buçinca , Krzysztof Z. Gajos , Finale Doshi-Velez

Collaboration with artificial intelligence (AI) has improved human decision-making across various domains by leveraging the complementary capabilities of humans and AI. Yet, humans systematically overrely on AI advice, even when their…

人机交互 · 计算机科学 2026-05-15 Joshua Holstein , Patrick Hemmer , Gerhard Satzger , Wei Sun

In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…

人机交互 · 计算机科学 2025-02-05 Jakob Schoeffer , Johannes Jakubik , Michael Voessing , Niklas Kuehl , Gerhard Satzger

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

Many important decisions in daily life are made with the help of advisors, e.g., decisions about medical treatments or financial investments. Whereas in the past, advice has often been received from human experts, friends, or family,…

人机交互 · 计算机科学 2022-04-15 Max Schemmer , Patrick Hemmer , Niklas Kühl , Carina Benz , Gerhard Satzger

In many practical applications of AI, an AI model is used as a decision aid for human users. The AI provides advice that a human (sometimes) incorporates into their decision-making process. The AI advice is often presented with some measure…

人工智能 · 计算机科学 2022-10-31 Kailas Vodrahalli , Tobias Gerstenberg , James Zou

In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing…

人机交互 · 计算机科学 2024-03-15 Shuai Ma , Xinru Wang , Ying Lei , Chuhan Shi , Ming Yin , Xiaojuan Ma

Effective human-AI collaboration requires a system design that provides humans with meaningful ways to make sense of and critically evaluate algorithmic recommendations. In this paper, we propose a way to augment human-AI collaboration by…

机器学习 · 计算机科学 2022-05-03 Maria De-Arteaga , Alexandra Chouldechova , Artur Dubrawski

Many domains now employ AI-based decision-making aids, and although the potential for AI systems to assist with decision making is much discussed, human-AI collaboration often underperforms due to factors such as (mis)trust in the AI system…

人机交互 · 计算机科学 2025-08-25 Nikita Haduong , Noah A. Smith

Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

人机交互 · 计算机科学 2026-01-27 Tejas Srinivasan , Jesse Thomason

Previous research on expert advice-taking shows that humans exhibit two contradictory behaviors: on the one hand, people tend to overvalue their own opinions undervaluing the expert opinion, and on the other, people often defer to other…

计算与语言 · 计算机科学 2023-10-24 Elena Sergeeva , Anastasia Sergeeva , Huiyun Tang , Kerstin Bongard-Blanchy , Peter Szolovits

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

人机交互 · 计算机科学 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

人机交互 · 计算机科学 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

People supported by AI-powered decision support tools frequently overrely on the AI: they accept an AI's suggestion even when that suggestion is wrong. Adding explanations to the AI decisions does not appear to reduce the overreliance and…

人机交互 · 计算机科学 2021-02-22 Zana Buçinca , Maja Barbara Malaya , Krzysztof Z. Gajos

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…

人机交互 · 计算机科学 2026-03-06 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

Machine learning algorithms are increasingly used to assist human decision-making. When the goal of machine assistance is to improve the accuracy of human decisions, it might seem appealing to design ML algorithms that complement human…

计算机与社会 · 计算机科学 2022-09-09 Nina Grgić-Hlača , Claude Castelluccia , Krishna P. Gummadi

Human-AI collaboration increasingly drives decision-making across industries, from medical diagnosis to content moderation. While AI systems promise efficiency gains by providing automated suggestions for human review, these workflows can…

人机交互 · 计算机科学 2025-09-11 Jacob Beck , Stephanie Eckman , Christoph Kern , Frauke Kreuter

Artificial Intelligence (AI) is increasingly employed in various decision-making tasks, typically as a Recommender, providing recommendations that the AI deems correct. However, recent studies suggest this may diminish human analytical…

人机交互 · 计算机科学 2024-03-05 Shuai Ma , Chenyi Zhang , Xinru Wang , Xiaojuan Ma , Ming Yin
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