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User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

计算与语言 · 计算机科学 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

A major concern in using deep learning based generative models for document-grounded dialogs is the potential generation of responses that are not \textit{faithful} to the underlying document. Existing automated metrics used for evaluating…

计算与语言 · 计算机科学 2023-12-04 Yatin Nandwani , Vineet Kumar , Dinesh Raghu , Sachindra Joshi , Luis A. Lastras

In recent years, Large Language Models (LLMs) have become increasingly more powerful in their ability to complete complex tasks. One such task in which LLMs are often employed is scoring, i.e., assigning a numerical value from a certain…

计算与语言 · 计算机科学 2024-12-31 Henry J. Xie , Jinghan Zhang , Xinhao Zhang , Kunpeng Liu

The ability to engage in mixed-initiative interaction is one of the core requirements for a conversational search system. How to achieve this is poorly understood. We propose a set of unsupervised metrics, termed ConversationShape, that…

信息检索 · 计算机科学 2020-05-27 Svitlana Vakulenko , Evangelos Kanoulas , Maarten de Rijke

In this paper, we describe a set of metrics for the evaluation of different dialogue management strategies in an implemented real-time spoken language system. The set of metrics we propose offers useful insights in evaluating how particular…

cmp-lg · 计算机科学 2008-02-03 Morena Danieli , Elisabetta Gerbino

Recent work has looked to understand user perceptions of speech agent capabilities as dialogue partners (termed partner models), and how this affects user interaction. Yet, currently partner model effects are inferred from language…

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

计算与语言 · 计算机科学 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

We propose a new benchmark, ComperDial, which facilitates the training and evaluation of evaluation metrics for open-domain dialogue systems. ComperDial consists of human-scored responses for 10,395 dialogue turns in 1,485 conversations…

As disinformation-driven cognitive attacks become increasingly sophisticated, the ability to quantify their impact is essential for advancing cybersecurity defense strategies. This paper presents a novel framework for measuring the…

计算机与社会 · 计算机科学 2025-10-20 Bonnie Rushing , Shouhuai Xu

Automatic dialogue summarization is a well-established task with the goal of distilling the most crucial information from human conversations into concise textual summaries. However, most existing research has predominantly focused on…

计算与语言 · 计算机科学 2024-05-06 Yongxin Zhou , Fabien Ringeval , François Portet

Handling implicit language is essential for natural language processing systems to achieve precise text understanding and facilitate natural interactions with users. Despite its importance, the absence of a metric for accurately measuring…

计算与语言 · 计算机科学 2025-02-25 Yuxin Wang , Xiaomeng Zhu , Weimin Lyu , Saeed Hassanpour , Soroush Vosoughi

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

计算与语言 · 计算机科学 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

In this paper, we introduce the task of learning unsupervised dialogue embeddings. Trivial approaches such as combining pre-trained word or sentence embeddings and encoding through pre-trained language models (PLMs) have been shown to be…

计算与语言 · 计算机科学 2022-10-28 Che Liu , Rui Wang , Junfeng Jiang , Yongbin Li , Fei Huang

Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

计算与语言 · 计算机科学 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

Enhancing user engagement through interactions plays an essential role in socially-driven dialogues. While prior works have optimized models to reason over relevant knowledge or plan a dialogue act flow, the relationship between user…

计算与语言 · 计算机科学 2025-06-27 Jiashuo Wang , Kaitao Song , Chunpu Xu , Changhe Song , Yang Xiao , Dongsheng Li , Lili Qiu , Wenjie Li

In this paper, we propose a new kernel-based co-occurrence measure that can be applied to sparse linguistic expressions (e.g., sentences) with a very short learning time, as an alternative to pointwise mutual information (PMI). As well as…

计算与语言 · 计算机科学 2020-10-13 Sho Yokoi , Sosuke Kobayashi , Kenji Fukumizu , Jun Suzuki , Kentaro Inui

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

机器学习 · 计算机科学 2019-11-21 Praveen Kumar Bodigutla , Lazaros Polymenakos , Spyros Matsoukas

Modeling engagement in collaborative learning remains challenging, especially in technology-enhanced environments where surface indicators such as participation frequency can be misleading. This study proposes a lightweight and…

人机交互 · 计算机科学 2026-01-21 Joan Zhong

Dialogue is one of the landmark abilities of large language models (LLMs). Despite its ubiquity, few studies actually distinguish specific ingredients underpinning dialogue behavior emerging during post-training. We employ a comprehensive…

计算与语言 · 计算机科学 2025-09-23 Zixun Chen , Petr Babkin , Akshat Gupta , Gopala Anumanchipalli , Xiaomo Liu

Smooth and effective communication requires the ability to perform latent or explicit commonsense inference. Prior commonsense reasoning benchmarks (such as SocialIQA and CommonsenseQA) mainly focus on the discriminative task of choosing…

计算与语言 · 计算机科学 2021-09-23 Pei Zhou , Karthik Gopalakrishnan , Behnam Hedayatnia , Seokhwan Kim , Jay Pujara , Xiang Ren , Yang Liu , Dilek Hakkani-Tur
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