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Schools are among the primary avenues for public healthcare interventions. With resource limitations posing challenges to the routine conduct of health and wellness checks in Philippine public schools, the deployment of a chatbot-assisted…

Navigating healthcare systems can be complex and overwhelming, creating barriers for patients seeking timely and appropriate medical attention. In this paper, we introduce C-PATH (Conversational Patient Assistance and Triage in Healthcare),…

计算与语言 · 计算机科学 2025-06-10 Qi Shi , Qiwei Han , Cláudia Soares

Companion chatbots offer a potential solution to the growing epidemic of loneliness, but their impact on users' psychosocial well-being remains poorly understood, raising critical ethical questions about their deployment and design. This…

人机交互 · 计算机科学 2025-08-12 Auren R. Liu , Pat Pataranutaporn , Pattie Maes

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

软件工程 · 计算机科学 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

Chatbots, taking advantage of the success of the messaging apps and recent advances in Artificial Intelligence, have become very popular, from helping business to improve customer services to chatting to users for the sake of conversation…

计算与语言 · 计算机科学 2018-02-21 Ana Paula Appel , Paulo Rodrigo Cavalin , Marisa Affonso Vasconcelos , Claudio Santos Pinhanez

With the rapid advancement of large language models (LLMs), intelligent conversational assistants have demonstrated remarkable capabilities across various domains. However, they still mainly rely on explicit textual input and do not know…

人机交互 · 计算机科学 2025-12-29 Ziyan Zhang , Nan Gao , Zhiqiang Nie , Shantanu Pal , Haining Zhang

Many people suffer from mental health problems but not everyone seeks professional help or has access to mental health care. AI chatbots have increasingly become a go-to for individuals who either have mental disorders or simply want…

其他定量生物学 · 定量生物学 2025-11-03 Aditya Naik , Jovi Thomas , Teja Sree Mandava , Himavanth Reddy Vemula

With the advancement of large language models, many dialogue systems are now capable of providing reasonable and informative responses to patients' medical conditions. However, when patients consult their doctor, they may experience…

计算与语言 · 计算机科学 2025-06-17 Shang-Chi Tsai , Yun-Nung Chen

It is widely accepted that information derived from analyzing speech (the acoustic signal) and language production (words and sentences) serves as a useful window into the health of an individual's cognitive ability. In fact, most…

计算与语言 · 计算机科学 2019-11-06 Rohit Voleti , Julie M. Liss , Visar Berisha

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

人机交互 · 计算机科学 2023-02-08 J. D. Zamfirescu-Pereira , Bjoern Hartmann , Qian Yang

Healthcare professionals need effective ways to use, understand, and validate AI-driven clinical decision support systems. Existing systems face two key limitations: complex visualizations and a lack of grounding in scientific evidence. We…

人机交互 · 计算机科学 2025-07-08 Reza Samimi , Aditya Bhattacharya , Lucija Gosak , Gregor Stiglic , Katrien Verbert

Traditional applications of natural language processing (NLP) in healthcare have predominantly focused on patient-centered services, enhancing patient interactions and care delivery, such as through medical dialogue systems. However, the…

计算与语言 · 计算机科学 2024-06-11 Hengguan Huang , Songtao Wang , Hongfu Liu , Hao Wang , Ye Wang

Clinical notes are an efficient way to record patient information but are notoriously hard to decipher for non-experts. Automatically simplifying medical text can empower patients with valuable information about their health, while saving…

Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…

计算与语言 · 计算机科学 2018-01-12 Fenfei Guo , Angeliki Metallinou , Chandra Khatri , Anirudh Raju , Anu Venkatesh , Ashwin Ram

Diagnosing language disorders associated with autism is a complex challenge, often hampered by the subjective nature and variability of traditional assessment methods. Traditional diagnostic methods not only require intensive human effort…

计算与语言 · 计算机科学 2024-12-02 Chuanbo Hu , Wenqi Li , Mindi Ruan , Xiangxu Yu , Shalaka Deshpande , Lynn K. Paul , Shuo Wang , Xin Li

Anxiety and depression are the most common mental health issues worldwide, affecting a non-negligible part of the population. Accordingly, stakeholders, including governments' health systems, are developing new strategies to promote early…

人工智能 · 计算机科学 2024-12-24 Francisco de Arriba-Pérez , Silvia García-Méndez

Speech patterns have been identified as potential diagnostic markers for neuropsychiatric conditions. However, most studies only compare a single clinical group to healthy controls, whereas clinical practice often requires differentiating…

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

计算与语言 · 计算机科学 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Building a socially intelligent agent involves many challenges, one of which is to teach the agent to speak guided by its value like a human. However, value-driven chatbots are still understudied in the area of dialogue systems. Most…

计算与语言 · 计算机科学 2022-07-25 Liang Qiu , Yizhou Zhao , Jinchao Li , Pan Lu , Baolin Peng , Jianfeng Gao , Song-Chun Zhu

Text-based conversational agents (CAs) are increasingly used in mental health, yet evaluation practices remain fragmented. We conducted a PRISMA-guided systematic review (May-June 2024) across ACM Digital Library, Scopus, and PsycINFO. From…

人机交互 · 计算机科学 2026-02-23 Jiangtao Gong , Xiao Wen , Fengyi Tao , Xinqi Wang , Xixi Yang , Yangrong Tang