相关论文: AI summaries in online search influence users' att…
Feedback from artificial intelligence (AI) is increasingly easy to access and research has already established that people learn from it. But individuals choose when and how to seek such feedback, and more engaged and motivated individuals…
Search engines decide what we see for a given search query. Since many people are exposed to information through search engines, it is fair to expect that search engines are neutral. However, search engine results do not necessarily cover…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
In this research, we explored the efficacy of various warning label designs for AI-generated content on social media platforms e.g., deepfakes. We devised and assessed ten distinct label design samples that varied across the dimensions of…
Large language models have introduced exciting new opportunities and challenges in designing and developing new AI-assisted writing support tools. Recent work has shown that leveraging this new technology can transform writing in many…
Product reviews significantly influence purchasing decisions on e-commerce platforms. However, the sheer volume of reviews can overwhelm users, obscuring the information most relevant to their specific needs. Current e-commerce…
Heightened AI expectations facilitate performance in human-AI interactions through placebo effects. While lowering expectations to control for placebo effects is advisable, overly negative expectations could induce nocebo effects. In a…
Opinion summarisation aims to summarise the salient information and opinions presented in documents such as product reviews, discussion forums, and social media texts into short summaries that enable users to effectively understand the…
Sentiment analysis provides a useful overview of customer review contents. Many review websites allow a user to enter a summary in addition to a full review. Intuitively, summary information may give additional benefit for review sentiment…
This study investigates the long term influence of high school science education on adults' engagement with artificial intelligence (AI) and their views on science-technology-society (STS) issues. Drawing on longitudinal data from the Korea…
We propose a framework for evaluating structured generative search summaries that are placed atop organic web search results. A structured summary, generated by a large language model, typically consists of an overview, several sections…
Summarising data as text helps people make sense of it. It also improves data discovery, as search algorithms can match this text against keyword queries. In this paper, we explore the characteristics of text summaries of data in order to…
Higher education students are increasingly using generative AI in their academic work. However, existing institutional practices have not yet adapted to this shift. Through semi-structured interviews with 23 college students, our study…
For summarization, human preference is critical to tame outputs of the summarizer in favor of human interests, as ground-truth summaries are scarce and ambiguous. Practical settings require dynamic exchanges between human and AI agent…
How can we use generative AI to design tools that augment rather than replace human cognition? In this position paper, we review our own research on AI-assisted decision-making for lessons to learn. We observe that in both AI-assisted…
Gender stereotypes are pervasive beliefs about individuals based on their gender that play a significant role in shaping societal attitudes, behaviours, and even opportunities. Recognizing the negative implications of gender stereotypes,…
We executed 24,000 search queries in 243 countries, generating 2.8 million AI and traditional search results in 2024 and 2025. We found a rapid global expansion of AI search and key trends that reflect important, previously hidden, policy…
The potential for negative impacts of AI has rapidly become more pervasive around the world, and this has intensified a need for responsible AI governance. While many regulatory bodies endorse risk-based approaches and a multitude of risk…
The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…
This study examines the influence of perceived AI features on user motivation in virtual interactions. AI avatars, being disclosed as being an AI, or embodying specific genders, could be used in user-AI interactions. Leveraging insights…