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Modern organizations frequently rely on chat-based platforms (e.g., Slack, Microsoft Teams, and Discord) for day-to-day communication and decision-making. As conversations evolve, organizational knowledge can get buried, prompting repeated…

人机交互 · 计算机科学 2025-03-20 Sangwook Lee , Adnan Abbas , Yan Chen , Sang Won Lee

Persona-assigned Large Language Models (LLMs) can adopt diverse roles, enabling personalized and context-aware reasoning. However, even minor demographic perturbations in personas, such as simple pronoun changes, can alter reasoning…

计算与语言 · 计算机科学 2025-10-28 Xiangjue Dong , Cong Wang , Maria Teleki , Millennium Bismay , James Caverlee

Surveys are a widespread method for collecting data at scale, but their rigid structure often limits the depth of qualitative insights obtained. While interviews naturally yield richer responses, they are challenging to conduct across…

人机交互 · 计算机科学 2025-03-12 Rune M. Jacobsen , Samuel Rhys Cox , Carla F. Griggio , Niels van Berkel

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

人工智能 · 计算机科学 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Software repositories contain valuable information for understanding the development process. However, extracting insights from repository data is time-consuming and requires technical expertise. While software engineering chatbots support…

软件工程 · 计算机科学 2025-10-03 Samuel Abedu , SayedHassan Khatoonabadi , Emad Shihab

The widespread availability of large language models (LLMs), such as ChatGPT, has significantly impacted education, raising both opportunities and challenges. Students can frequently interact with LLM-powered, interactive learning tools,…

人工智能 · 计算机科学 2026-03-06 Hunter McNichols , Fareya Ikram , Andrew Lan

Enhancing interaction and feedback collection in a first-semester computer science course poses a significant challenge due to students' diverse needs and engagement levels. To address this issue, we created and integrated a command-based…

人工智能 · 计算机科学 2024-07-30 Santiago Berrezueta-Guzman , Ivan Parmacli , Stephan Krusche , Stefan Wagner

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

计算机与社会 · 计算机科学 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

The study of animal communication often involves categorizing units into types (e.g. syllables in songbirds, or notes in humpback whales). While this approach is useful in many cases, it necessarily flattens the complexity and nuance…

声音 · 计算机科学 2025-12-23 Mason Youngblood

The communication of potential students with a university department is performed manually and it is a very time consuming procedure. The opportunity to communicate with on a one-to-one basis is highly valued. However with many hundreds of…

计算机与社会 · 计算机科学 2014-08-29 Nikolaos Polatidis

For a human-like chatbot, constructing a long-term memory is crucial. However, current large language models often lack this capability, leading to instances of missing important user information or redundantly asking for the same…

计算与语言 · 计算机科学 2024-04-09 Seo Hyun Kim , Keummin Ka , Yohan Jo , Seung-won Hwang , Dongha Lee , Jinyoung Yeo

The cognitive process of Search-as-Learning (SAL) is most effective when searching promotes active encoding of information. The rise of LLMs-based chatbots, which provide instant answers, introduces a trade-off between efficiency and depth…

人机交互 · 计算机科学 2025-12-19 Yeonsun Yang , Ahyeon Shin , Mincheol Kang , Jiheon Kang , Xu Wang , Jean Y. Song

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

The rise of large language models (LLMs) has revolutionized user interactions with knowledge-based systems, enabling chatbots to synthesize vast amounts of information and assist with complex, exploratory tasks. However, LLM-based chatbots…

人机交互 · 计算机科学 2024-11-01 Yingzhe Peng , Xiaoting Qin , Zhiyang Zhang , Jue Zhang , Qingwei Lin , Xu Yang , Dongmei Zhang , Saravan Rajmohan , Qi Zhang

Intelligent conversational assistants, such as Apple's Siri, Microsoft's Cortana, and Amazon's Echo, have quickly become a part of our digital life. However, these assistants have major limitations, which prevents users from conversing with…

人机交互 · 计算机科学 2017-08-11 Ting-Hao Kenneth Huang , Walter S. Lasecki , Amos Azaria , Jeffrey P. Bigham

Clinical communication skills are essential for preparing healthcare professionals to provide equitable care across cultures. However, traditional training with simulated patients can be resource intensive and difficult to scale, especially…

人机交互 · 计算机科学 2025-06-16 Sandro Radovanović , Shuangyu Li

Remembering important information from the past and continuing to talk about it in the present are crucial in long-term conversations. However, previous literature does not deal with cases where the memorized information is outdated, which…

Alignment research on large language models (LLMs) increasingly depends on understanding how these systems are used in everyday contexts. Yet naturalistic interaction data is difficult to access due to privacy constraints and platform…

Inspired by studies on the overwhelming presence of experience-sharing in human-human conversations, Emora, the social chatbot developed by Emory University, aims to bring such experience-focused interaction to the current field of…

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