相关论文: Inter(sectional) Alia(s): Ambiguity in Voice Agent…
ChatGPT is a conversational agent built on a large language model. Trained on a significant portion of human output, ChatGPT can mimic people to a degree. As such, we need to consider what social identities ChatGPT simulates (or can be…
Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…
To foster effective human-agent interactions, designers must understand how vocal cues influence the perception of agent personality and the role of user-agent alignment in shaping these perceptions. In this work, we examine whether users…
Gender/ing guides how we view ourselves, the world around us, and each other--including non-humans. Critical voices have raised the alarm about stereotyped gendering in the design of socially embodied artificial agents like voice…
The gender of any voice user interface is a key element of its perceived identity. Recently, there has been increasing interest in interfaces where the gender is ambiguous rather than clearly identifying as female or male. This work…
The Japanese notion of "kawaii" or expressions of cuteness, vulnerability, and/or charm is a global cultural export. Work has explored kawaii-ness as a design feature and factor of user experience in the visual appearance, nonverbal…
Chatbots are popular machine partners for task-oriented and social interactions. Human-human computer-mediated communication research has explored how people express their gender and sexuality in online social interactions, but little is…
Commercial voice assistants are largely feminized and associated with stereotypically feminine traits such as warmth and submissiveness. As these assistants continue to be adopted for everyday uses, it is imperative to understand how the…
Gender is a social framework through which people organize themselves-and non-human subjects, including robots. Research stretching back decades has found evidence that people tend to gender artificial agents unwittingly, even with the…
People's identities change during life transitions, e.g., studying abroad. They bring everyday objects that embody memories and reflect their identities during such moves. To assist in these transitions, we ask how people's human identities…
Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and…
With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…
A growing literature on speech interruptions describes how people interrupt one another with speech, but these behaviours have not yet been implemented in the design of artificial agents which interrupt. Perceptions of a prototype proactive…
Intelligent agents have great potential as facilitators of group conversation among older adults. However, little is known about how to design agents for this purpose and user group, especially in terms of agent embodiment. To this end, we…
Recently, and under the umbrella of Responsible AI, efforts have been made to develop gender-ambiguous synthetic speech to represent with a single voice all individuals in the gender spectrum. However, research efforts have completely…
All AI models are susceptible to learning biases in data that they are trained on. For generative dialogue models, being trained on real human conversations containing unbalanced gender and race/ethnicity references can lead to models that…
We explore the expression of personality and adaptivity through the gestures of virtual agents in a storytelling task. We conduct two experiments using four different dialogic stories. We manipulate agent personality on the extraversion…
Humans quite frequently interact with conversational agents. The rapid advancement in generative language modeling through neural networks has helped advance the creation of intelligent conversational agents. Researchers typically evaluate…
Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…
We present STUDIES, a new speech corpus for developing a voice agent that can speak in a friendly manner. Humans naturally control their speech prosody to empathize with each other. By incorporating this "empathetic dialogue" behavior into…