相关论文: Coping with Uncertainty in UX Design Practice: Pra…

The growing integration of large language models across professional domains transforms how experts make critical decisions in healthcare, education, and law. While significant research effort focuses on getting these systems to communicate…

Among creative professionals, Generative Artificial Intelligence (GenAI) has sparked excitement over its capabilities and fear over unanticipated consequences. How does GenAI impact User Experience Design (UXD) practice, and are fears…

A systematic mapping protocol is a method for conducting a literature review in a rigorous and transparent way. It aims to provide an overview of the current state of research on a specific topic, identify gaps and opportunities, and guide…

Previous work established that open source software (OSS) projects can benefit from the involvement of UX professionals, who offer user-centric perspectives and contributions to improve software usability. However, their participation in…

The research field of augmented reality (AR) is of increasing popularity, as seen, among others, in several recently published surveys. To produce further advancements in AR, it is not only necessary to create new systems or applications,…

Artificial intelligence (AI) presents new challenges for the user experience (UX) of products and services. Recently, practitioner-facing resources and design guidelines have become available to ease some of these challenges. However,…

Context: User-Centered Design and Agile methodologies focus on human issues. Nevertheless, agile methodologies focus on contact with contracting customers and generating value for them. Usually, the communication between end users and the…

Interpreting uncertain data can be difficult, particularly if the data presentation is complex. We investigate the efficacy of different modalities for representing data and how to combine the strengths of each modality to facilitate the…

Design and technology practitioners are increasingly aware of the ethical impact of their work practices, desiring tools to support their ethical awareness across a range of contexts. In this paper, we report on findings from a series of…

This paper surveys uncertainty-aware explainable artificial intelligence (UAXAI), examining how uncertainty is incorporated into explanatory pipelines and how such methods are evaluated. Across the literature, three recurring approaches to…

In an ever-changing world, even software that fulfils its requirements may have un-envisioned aftereffects with significant impacts. We explored how such impacts can be better understood at the pre-design phase in support of organisational…

It is a fact of our existence, that no matter where we are, we most often find ourselves either hearing, seeing, talking, or even engaged in design related activities. Despite this reality, the notion of 'design', and in particular…

The ability to identify and resolve uncertainty is crucial for the robustness of a dialogue system. Indeed, this has been confirmed empirically on systems that utilise Bayesian approaches to dialogue belief tracking. However, such systems…

Explainable Artificial Intelligence (XAI) plays a critical role in fostering user trust and understanding in AI-driven systems. However, the design of effective XAI interfaces presents significant challenges, particularly for UX…

For more then a decade the term User Experience (UX) has been highly debated and defined in many ways. However, often UX remains as a vague concept and it may be hard to understand the very nature of it. In this paper we aimed at providing…

Design-based frameworks of uncertainty are frequently used in settings where the treatment is (conditionally) randomly assigned. This paper develops a design-based framework suitable for analyzing quasi-experimental settings in the social…

The rapid growth and diversity in service offerings and the ensuing complexity of information technology ecosystems present numerous management challenges (both operational and strategic). Instrumentation and measurement technology is, by…

We use decision theory to confront uncertainty that is sufficiently broad to incorporate "models as approximations." We presume the existence of a featured collection of what we call "structured models" that have explicit substantive…

Designers of digital solutions increasingly consult Large Language Models (LLMs) for their work. However, it remains unclear how this may affect the user experiences they produce and there are no established practices. We investigate how…

As science gateways mature, sustainability has become a central concern for funders, developers, and institutions. Although user experience (UX) is increasingly acknowledged as vital, it is often approached narrowly--limited to interface…