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Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…
Emotional Support Conversation (ESC) is a typical dialogue that can effectively assist the user in mitigating emotional pressures. However, owing to the inherent subjectivity involved in analyzing emotions, current non-artificial…
Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…
Emotional Support Conversation (ESC) systems aim to alleviate users' emotional difficulties and provide long-term, systematic support for emotional well-being. However, most large language model (LLM)-based ESC systems rely on predefined…
Emotional Support Conversation (ESC) plays a critical role in mental health assistance by providing accessible psychological support in real-world applications. Large Language Models (LLMs) have shown strong empathetic abilities in ESC…
Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to…
Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…
Emotional Support Conversations (ESC) are crucial for providing empathy, validation, and actionable guidance to individuals in distress. However, existing definitions of the ESC task oversimplify the structure of supportive responses,…
Emotion Support Conversation (ESC) is a crucial application, which aims to reduce human stress, offer emotional guidance, and ultimately enhance human mental and physical well-being. With the advancement of Large Language Models (LLMs),…
The growing emotional stress in modern society has increased the demand for Emotional Support Conversations (ESC). While Large Language Models (LLMs) show promise for ESC, they face two key challenges: (1) low strategy selection accuracy,…
Emotional support conversation (ESC) helps reduce people's psychological stress and provide emotional value through interactive dialogues. Due to the high cost of crowdsourcing a large ESC corpus, recent attempts use large language models…
Large Language Models (LLMs) with chain-of-thought (COT) prompting have demonstrated impressive abilities on simple nature language inference tasks. However, they tend to perform poorly on Multi-hop Question Answering (MHQA) tasks due to…
In emotional support conversations, unclear intentions can lead supporters to employ inappropriate strategies, inadvertently imposing their expectations or solutions on the seeker. Clearly defined intentions are essential for guiding both…
Large language models (LLMs) have achieved remarkable results on tasks framed as reasoning problems, yet their true ability to perform procedural reasoning, executing multi-step, rule-based computations remains unclear. Unlike algorithmic…
Emotional text-to-speech (E-TTS) is central to creating natural and trustworthy human-computer interaction. Existing systems typically rely on sentence-level control through predefined labels, reference audio, or natural language prompts.…
Current language model systems remain fundamentally stateless across sessions, limiting their ability to personalize interactions over time. While retrieval-augmented generation and fine-tuning improve knowledge access and domain…
While LLM-based agents have shown promise for deep research, most existing approaches rely on fixed workflows that struggle to adapt to real-world, open-ended queries. Recent work therefore explores self-evolution by allowing agents to…
Emotional support is a crucial ability for many conversation scenarios, including social interactions, mental health support, and customer service chats. Following reasonable procedures and using various support skills can help to…
Advancements in spoken language processing have driven the development of spoken language models (SLMs), designed to achieve universal audio understanding by jointly learning text and audio representations for a wide range of tasks.…
Emotional support conversation (ESC) aims to provide emotional support (ES) to improve one's mental state. Existing works stay at fitting grounded responses and responding strategies (e.g., question), which ignore the effect on ES and lack…