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Emotional Support Conversation (ESC) is a task aimed at alleviating individuals' emotional distress through daily conversation. Given its inherent complexity and non-intuitive nature, ESConv dataset incorporates support strategies to…

计算与语言 · 计算机科学 2025-05-27 Dongjin Kang , Sunghwan Kim , Taeyoon Kwon , Seungjun Moon , Hyunsouk Cho , Youngjae Yu , Dongha Lee , Jinyoung Yeo

Emotional support conversation (ESC) aims to alleviate distress through empathetic dialogue, yet large language models (LLMs) face persistent challenges in delivering effective ESC due to low accuracy in strategy planning. Moreover, there…

计算与语言 · 计算机科学 2025-09-17 Yougen Zhou , Qin Chen , Ningning Zhou , Jie Zhou , Xingjiao Wu , Liang He

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

计算与语言 · 计算机科学 2025-08-28 Xiaoyu Wang , Yue Zhao , Qingqing Gu , Zhonglin Jiang , Xiaokai Chen , Yong Chen , Luo Ji

Enhancing the conformity of large language models (LLMs) to human preferences remains an ongoing research challenge. Recently, offline approaches such as Direct Preference Optimization (DPO) have gained prominence as attractive options due…

机器学习 · 计算机科学 2024-09-05 Kaihui Chen , Hao Yi , Qingyang Li , Tianyu Qi , Yulan Hu , Fuzheng Zhang , Yong Liu

Recent advances in Emotional Support Conversation (ESC) have improved emotional support generation by fine-tuning Large Language Models (LLMs) via Supervised Fine-Tuning (SFT). However, common psychological errors still persist. While…

计算与语言 · 计算机科学 2026-01-19 Chao Zhang , Xin Shi , Xueqiao Zhang , Yifan Zhu , Yi Yang , Yawei Luo

As large language model agents tackle increasingly complex long-horizon tasks, effective post-training becomes critical. Prior work faces fundamental challenges: outcome-only rewards fail to precisely attribute credit to intermediate steps,…

计算与语言 · 计算机科学 2026-04-30 Mukai Li , Qingcheng Zeng , Tianqing Fang , Zhenwen Liang , Linfeng Song , Qi Liu , Haitao Mi , Dong Yu

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…

计算与语言 · 计算机科学 2025-10-02 Xiaoyan Zhao , Ming Yan , Yang Zhang , Yang Deng , Jian Wang , Fengbin Zhu , Yilun Qiu , Hong Cheng , Tat-Seng Chua

Human preference alignment is critical in building powerful and reliable large language models (LLMs). However, current methods either ignore the multi-dimensionality of human preferences (e.g. helpfulness and harmlessness) or struggle with…

机器学习 · 计算机科学 2024-10-14 Xingzhou Lou , Junge Zhang , Jian Xie , Lifeng Liu , Dong Yan , Kaiqi Huang

Large Language Models (LLMs) have shown impressive reasoning capabilities in well-defined problems with clear solutions, such as mathematics and coding. However, they still struggle with complex real-world scenarios like business…

计算与语言 · 计算机科学 2025-05-29 Xiaoqian Liu , Ke Wang , Yongbin Li , Yuchuan Wu , Wentao Ma , Aobo Kong , Fei Huang , Jianbin Jiao , Junge Zhang

Recently, there has been significant interest in replacing the reward model in Reinforcement Learning with Human Feedback (RLHF) methods for Large Language Models (LLMs), such as Direct Preference Optimization (DPO) and its variants. These…

计算与语言 · 计算机科学 2024-09-27 Jian Li , Haojing Huang , Yujia Zhang , Pengfei Xu , Xi Chen , Rui Song , Lida Shi , Jingwen Wang , Hao Xu

Emotional Support Conversations (ESC) are crucial for providing empathy, validation, and actionable guidance to individuals in distress. However, existing definitions of the ESC task oversimplify the structure of supportive responses,…

计算与语言 · 计算机科学 2025-05-22 Xin Bai , Guanyi Chen , Tingting He , Chenlian Zhou , Yu Liu

Large language models (LLMs) have shown great potential in natural language processing tasks, but their application to machine translation (MT) remains challenging due to pretraining on English-centric data and the complexity of…

计算与语言 · 计算机科学 2025-01-24 Guofeng Cui , Pichao Wang , Yang Liu , Zemian Ke , Zhu Liu , Vimal Bhat

The recent development of chain-of-thought (CoT) decoding has enabled large language models (LLMs) to generate explicit logical reasoning paths for complex problem-solving. However, research indicates that these paths are not always…

计算与语言 · 计算机科学 2024-11-01 Xuan Zhang , Chao Du , Tianyu Pang , Qian Liu , Wei Gao , Min Lin

Emotional Support Conversation (ESC) aims to provide empathetic and effective emotional assistance through dialogue, addressing the growing demand for mental health support. This paper presents our solution for the NLPCC 2025 Task 8 ESC…

人工智能 · 计算机科学 2025-12-12 Shiquan Wang , Ruiyu Fang , Zhongjiang He , Shuangyong Song , Yongxiang Li

Recent advancements in Large Language Models (LLMs) have significantly propelled the development of Conversational Recommendation Agents (CRAs). However, these agents often generate short-sighted responses that fail to sustain user guidance…

计算与语言 · 计算机科学 2025-06-18 Xueyang Feng , Jingsen Zhang , Jiakai Tang , Wei Li , Guohao Cai , Xu Chen , Quanyu Dai , Yue Zhu , Zhenhua Dong

The advent of large language models (LLMs) such as ChatGPT has attracted considerable attention in various domains due to their remarkable performance and versatility. As the use of these models continues to grow, the importance of…

神经与进化计算 · 计算机科学 2024-01-19 Jill Baumann , Oliver Kramer

Large language models (LLMs) have been widely applied to emotional support conversation (ESC). However, complex multi-turn support remains challenging.This is because existing alignment schemes rely on sparse outcome-level signals, thus…

计算与语言 · 计算机科学 2026-04-30 Chenghui Zou , Ning Wang , Tiesunlong Shen , Luwei Xiao , Chuan Ma , Xiangpeng Li , Rui Mao , Erik Cambria

Emotional support conversation (ESC) aims to alleviate the emotional distress of individuals through effective conversations. Although large language models (LLMs) have obtained remarkable progress on ESC, most of these studies might not…

计算与语言 · 计算机科学 2026-05-11 Yue Zhao , Qingqing Gu , Xiaoyu Wang , Teng Chen , Zhonglin Jiang , Yong Chen , Luo Ji

As large language models (LLMs) see greater use in academic and commercial settings, there is increasing interest in methods that allow language models to generate texts aligned with human preferences. In this paper, we present an initial…

机器学习 · 计算机科学 2024-06-07 Victoria Lin , Eli Ben-Michael , Louis-Philippe Morency

Neural metrics for machine translation (MT) evaluation have become increasingly prominent due to their superior correlation with human judgments compared to traditional lexical metrics. Researchers have therefore utilized neural metrics…

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