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AI chatbots, built using large language models, are increasingly integrated into society and mimic the patterns of human text exchanges. While previous research has raised concerns that humans may form romantic attachment to chatbots, the…

人机交互 · 计算机科学 2026-03-03 Julia Kieserman , Cat Mai , Sara Lignell , Lucy Qin , Athanasios Andreou , Damon McCoy , Rosanna Bellini

Student commitment towards a learning recommendation is not separable from their understanding of the reasons it was recommended to them; and their ability to modify it based on that understanding. Among explainability approaches, chatbots…

人工智能 · 计算机科学 2024-01-25 Hasan Abu-Rasheed , Mohamad Hussam Abdulsalam , Christian Weber , Madjid Fathi

Beyond mere formality, small talk plays a pivotal role in social dynamics, serving as a verbal handshake for building rapport and understanding. For conversational AI and social robots, the ability to engage in small talk enhances their…

机器人学 · 计算机科学 2024-12-25 Rebecca Ramnauth , Dražen Brščić , Brian Scassellati

Large language model (LLM) powered chatbots are primarily text-based today, and impose a large interactional cognitive load, especially for exploratory or sensemaking tasks such as planning a trip or learning about a new city. Because the…

人机交互 · 计算机科学 2023-12-04 Xiao Ma , Swaroop Mishra , Ariel Liu , Sophie Su , Jilin Chen , Chinmay Kulkarni , Heng-Tze Cheng , Quoc Le , Ed Chi

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

软件工程 · 计算机科学 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

Chatbots are more and more prevalent in commercial and science contexts. They help customers complain about a product or service or support them to find the best travel deals. Other bots provide mental health support or help book medical…

计算与语言 · 计算机科学 2022-06-23 Doris Dippold

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Chatbots are popular for both task-oriented conversations and unstructured conversations with web users. Several different approaches to creating comedy and art exist across the field of computational creativity. Despite the popularity and…

人机交互 · 计算机科学 2019-07-04 Allison Perrone , Justin Edwards

Large Language Models (LLMs) have created opportunities for designing chatbots that can support complex question-answering (QA) scenarios and improve news audience engagement. However, we still lack an understanding of what roles…

人机交互 · 计算机科学 2024-03-26 Md Naimul Hoque , Ayman Mahfuz , Mayukha Kindi , Naeemul Hassan

Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…

人机交互 · 计算机科学 2026-04-23 Mengyao Wang , Shuai Ma , Nuo Li , Peng Zhang , Chenxin Li , Ning Gu , Tun Lu

Human-robot collaboration enables highly adaptive co-working. The variety of resulting workflows makes it difficult to measure metrics as, e.g. makespans or idle times for multiple systems and tasks in a comparable manner. This issue can be…

机器人学 · 计算机科学 2024-11-15 Jonathan Hümmer , Dominik Riedelbauch , Dominik Henrich

AI chatbots have emerged as promising educational tools for personalized learning experiences, with advances in large language models (LLMs) enabling teachers to create and customize these chatbots for their specific classroom needs.…

人机交互 · 计算机科学 2025-04-07 Minju Yoo , Hyoungwook Jin , Juho Kim

Recent work building open-domain chatbots has demonstrated that increasing model size improves performance. On the other hand, latency and connectivity considerations dictate the move of digital assistants on the device. Giving a digital…

计算与语言 · 计算机科学 2022-04-11 Greyson Gerhard-Young , Raviteja Anantha , Srinivas Chappidi , Björn Hoffmeister

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

计算与语言 · 计算机科学 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Providing sufficient support for students requires substantial resources, especially considering the growing enrollment numbers. Students need help in a variety of tasks, ranging from information-seeking to requiring support with course…

计算机与社会 · 计算机科学 2024-10-18 Leonardo Pasquarelli , Charles Koutcheme , Arto Hellas

Developing chatbots as personal companions has long been a goal of artificial intelligence researchers. Recent advances in Large Language Models (LLMs) have delivered a practical solution for endowing chatbots with anthropomorphic language…

The application of AI-powered tools has piqued the interest of many fields, particularly in the academic community. This study uses ChatGPT, currently the most powerful and popular AI tool, as a representative example to analyze how the…

计算机与社会 · 计算机科学 2024-08-13 Yao Tian , Chengwei Tong , Lik-Hang Lee , Reza Hadi Mogavi , Yong Liao , Pengyuan Zhou

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

计算与语言 · 计算机科学 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

The emergence of pretrained large language models has led to the deployment of a range of social chatbots for chitchat. Although these chatbots demonstrate language ability and fluency, they are not guaranteed to be engaging and can…