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As large language models (LLMs) and LLM-based agents increasingly interact with humans in decision-making contexts, understanding the trust dynamics between humans and AI agents becomes a central concern. While considerable literature…

计算与语言 · 计算机科学 2026-04-16 Valeria Lerman , Yaniv Dover

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

人机交互 · 计算机科学 2025-10-27 Retno Larasati

With the widespread proliferation of AI systems, trust in AI is an important and timely topic to navigate. Researchers so far have largely employed a myopic view of this relationship. In particular, a limited number of relevant trustors…

人机交互 · 计算机科学 2024-05-28 Agathe Balayn , Mireia Yurrita , Fanny Rancourt , Fabio Casati , Ujwal Gadiraju

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Building trustworthy AI systems for mental health support is a shared priority across stakeholders from multiple disciplines. However, "trustworthy" remains loosely defined and inconsistently operationalized. AI research often focuses on…

Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…

Handling trust is one of the core requirements for facilitating effective interaction between the human and the AI agent. Thus, any decision-making framework designed to work with humans must possess the ability to estimate and leverage…

人工智能 · 计算机科学 2023-01-31 Zahra Zahedi , Sarath Sreedharan , Subbarao Kambhampati

Effective and safe human-machine collaboration requires the regulated and meaningful exchange of emotions between humans and artificial intelligence (AI). Current AI systems based on large language models (LLMs) can provide feedback that…

计算与语言 · 计算机科学 2025-06-18 Xiuwen Wu , Hao Wang , Zhiang Yan , Xiaohan Tang , Pengfei Xu , Wai-Ting Siok , Ping Li , Jia-Hong Gao , Bingjiang Lyu , Lang Qin

Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…

人工智能 · 计算机科学 2022-12-29 Tim Johnson , Nick Obradovich

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

人工智能 · 计算机科学 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

人机交互 · 计算机科学 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

In human society, trust is an essential component of social attitude that helps build and maintain long-term, healthy relationships which creates a strong foundation for cooperation, enabling individuals to work together effectively and…

人机交互 · 计算机科学 2025-07-30 Anushka Debnath , Stephen Cranefield , Emiliano Lorini , Bastin Tony Roy Savarimuthu

The rise of AI conversational agents has broadened opportunities to enhance human capabilities across various domains. As these agents become more prevalent, it is crucial to investigate the impact of different affective abilities on their…

人机交互 · 计算机科学 2023-10-20 Javier Hernandez , Jina Suh , Judith Amores , Kael Rowan , Gonzalo Ramos , Mary Czerwinski

Trust in AI agents has been extensively studied in the literature, resulting in significant advancements in our understanding of this field. However, the rapid advancements in Large Language Models (LLMs) and the emergence of LLM-based AI…

人工智能 · 计算机科学 2023-08-11 Sivan Schwartz , Avi Yaeli , Segev Shlomov

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

机器学习 · 计算机科学 2022-02-14 Max W. Shen

AI-based systems, including Large Language Models (LLM), impact millions by supporting diverse tasks but face issues like misinformation, bias, and misuse. AI ethics is crucial as new technologies and concerns emerge, but objective,…

计算机与社会 · 计算机科学 2025-05-19 José Antonio Siqueira de Cerqueira , Mamia Agbese , Rebekah Rousi , Nannan Xi , Juho Hamari , Pekka Abrahamsson

Trust is one of the most important factors shaping whether and how people adopt and rely on artificial intelligence (AI). Yet most existing studies measure trust in terms of functionality, focusing on whether a system is reliable, accurate,…

人机交互 · 计算机科学 2025-10-14 Haocan Sun , Weizi Liu , Di Wu , Guoming Yu , Mike Yao

Large Language Models (LLMs) can engage in human-looking conversational exchanges. Although conversations can elicit trust between users and LLMs, scarce empirical research has examined trust formation in human-LLM contexts, beyond LLMs'…

人机交互 · 计算机科学 2025-03-06 Edoardo Sebastiano De Duro , Giuseppe Alessandro Veltri , Hudson Golino , Massimo Stella

As AI technology develops, trust in AI agents is becoming more important for more AI applications in human society. Possible ways to improve the trust relationship include empathy, success-failure series, and capability (performance).…

人机交互 · 计算机科学 2025-04-22 Takahiro Tsumura , Seiji Yamada

Perceived trustworthiness underpins how users navigate online information, yet it remains unclear whether large language models (LLMs),increasingly embedded in search, recommendation, and conversational systems, represent this construct in…

人工智能 · 计算机科学 2026-01-19 Gerard Yeo , Svetlana Churina , Kokil Jaidka
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