相关论文: Whether to trust: the ML leap of faith
The emergence of Large Language Models (LLMs) has revealed a growing need for human-AI collaboration, especially in creative decision-making scenarios where trust and reliance are paramount. Through human studies and model evaluations on…
Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…
In a human-AI collaboration, users build a mental model of the AI system based on its reliability and how it presents its decision, e.g. its presentation of system confidence and an explanation of the output. Modern NLP systems are often…
Perceived trustworthiness underpins how users navigate online information, yet it remains unclear whether large language models (LLMs),increasingly embedded in search, recommendation, and conversational systems, represent this construct in…
This empirical study proposes a novel methodology to measure users' perceived trust in an Explainable Artificial Intelligence (XAI) model. To do so, users' mental models are elicited using Fuzzy Cognitive Maps (FCMs). First, we exploit an…
Large Language Model-based Multi-Agent Systems (LLM-MAS) have demonstrated strong capabilities in solving complex tasks but remain vulnerable when agents receive unreliable messages. This vulnerability stems from a fundamental gap: LLM…
Trust in clinical artificial intelligence (AI) cannot be reduced to model accuracy, fluency of generation, or overall positive user impression. In medicine, trust must be engineered as a measurable system property grounded in evidence,…
As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…
Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…
Hallucinations are outputs by Large Language Models (LLMs) that are factually incorrect yet appear plausible [1]. This paper investigates how such hallucinations influence users' trust in LLMs and users' interaction with LLMs. To explore…
Large language models (LLMs) have shown considerable potential in supporting medical diagnosis. However, their effective integration into clinical workflows is hindered by physicians' difficulties in perceiving and trusting LLM…
Current literature and public discourse on "trust in AI" are often focused on the principles underlying trustworthy AI, with insufficient attention paid to how people develop trust. Given that AI systems differ in their level of…
Artificial Intelligence (AI) is becoming the corner stone of many systems used in our daily lives such as autonomous vehicles, healthcare systems, and unmanned aircraft systems. Machine Learning is a field of AI that enables systems to…
We explore trust in a relatively new area of data science: Automated Machine Learning (AutoML). In AutoML, AI methods are used to generate and optimize machine learning models by automatically engineering features, selecting models, and…
Despite the importance of trust in human-AI interactions, researchers must adopt questionnaires from other disciplines that lack validation in the AI context. Motivated by the need for reliable and valid measures, we investigated the…
The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…
A major, ongoing social transition is the inclusion of autonomous agents into human organizations. For example, in defence and security applications, robots may be used alongside human operatives to reduce risk or add capability. But a key…
Scientists and philosophers have debated whether humans can trust advanced artificial intelligence (AI) agents to respect humanity's best interests. Yet what about the reverse? Will advanced AI agents trust humans? Gauging an AI agent's…
We present an overview of the literature on trust in AI and AI trustworthiness and argue for the need to distinguish these concepts more clearly and to gather more empirically evidence on what contributes to people s trusting behaviours. We…
A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…