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Product review nowadays has become an important source of information, not only for customers to find opinions about products easily and share their reviews with peers, but also for product manufacturers to get feedback on their products.…

计算与语言 · 计算机科学 2011-10-10 Duy Khang Ly , Kazunari Sugiyama , Ziheng Lin , Min-Yen Kan

Conversational question answering (CQA) facilitates an incremental and interactive understanding of a given context, but building a CQA system is difficult for many domains due to the problem of data scarcity. In this paper, we introduce a…

计算与语言 · 计算机科学 2022-10-25 Seonjeong Hwang , Yunsu Kim , Gary Geunbae Lee

Product summarization aims to automatically generate product descriptions, which is of great commercial potential. Considering the customer preferences on different product aspects, it would benefit from generating aspect-oriented…

计算与语言 · 计算机科学 2021-08-19 Jiahui Liang , Junwei Bao , Yifan Wang , Youzheng Wu , Xiaodong He , Bowen Zhou

Existing multi-document summarization approaches produce a uniform summary for all users without considering individuals' interests, which is highly impractical. Making a user-specific summary is a challenging task as it requires: i)…

信息检索 · 计算机科学 2024-08-15 Samira Ghodratnama , Mehrdad Zakershahrak

Aspect-based summarization is the task of generating focused summaries based on specific points of interest. Such summaries aid efficient analysis of text, such as quickly understanding reviews or opinions from different angles. However,…

计算与语言 · 计算机科学 2020-11-17 Hiroaki Hayashi , Prashant Budania , Peng Wang , Chris Ackerson , Raj Neervannan , Graham Neubig

We present a scalable large language model (LLM)-based system that combines aspect-based sentiment analysis (ABSA) with guided summarization to generate concise and interpretable product review summaries for the Wayfair platform. Our…

The growth of online consumer health questions has led to the necessity for reliable and accurate question answering systems. A recent study showed that manual summarization of consumer health questions brings significant improvement in…

计算与语言 · 计算机科学 2021-07-02 Shweta Yadav , Deepak Gupta , Asma Ben Abacha , Dina Demner-Fushman

Summarization of electronic health records (EHRs) can substantially minimize 'screen time' for both patients as well as medical personnel. In recent years summarization of EHRs have employed machine learning pipelines using state of the art…

计算与语言 · 计算机科学 2024-01-04 Walid Saba , Suzanne Wendelken , James. Shanahan

As language models are adopted by a more sophisticated and diverse set of users, the importance of guaranteeing that they provide factually correct information supported by verifiable sources is critical across fields of study. This is…

计算与语言 · 计算机科学 2024-04-03 Chaitanya Malaviya , Subin Lee , Sihao Chen , Elizabeth Sieber , Mark Yatskar , Dan Roth

Aspect-based meeting transcript summarization aims to produce multiple summaries, each focusing on one aspect of content in a meeting transcript. It is challenging as sentences related to different aspects can mingle together, and those…

In the era of Big Knowledge Graphs, Question Answering (QA) systems have reached a milestone in their performance and feasibility. However, their applicability, particularly in specific domains such as the biomedical domain, has not gained…

计算与语言 · 计算机科学 2020-10-19 Saeedeh Shekarpour , Abhishek Nadgeri , Kuldeep Singh

Community question answering (CQA) forums are Internet-based platforms where users ask questions about a topic and other expert users try to provide solutions. Many CQA forums such as Quora, Stackoverflow, Yahoo!Answer, StackExchange exist…

机器学习 · 计算机科学 2023-09-15 Nafis Sajid , Md Rashidul Hasan , Muhammad Ibrahim

Extensive efforts in the past have been directed toward the development of summarization datasets. However, a predominant number of these resources have been (semi)-automatically generated, typically through web data crawling, resulting in…

计算与语言 · 计算机科学 2024-03-11 Sotaro Takeshita , Tommaso Green , Ines Reinig , Kai Eckert , Simone Paolo Ponzetto

Understanding a medical conversation between a patient and a physician poses a unique natural language understanding challenge since it combines elements of standard open ended conversation with very domain specific elements that require…

计算与语言 · 计算机科学 2020-09-21 Anirudh Joshi , Namit Katariya , Xavier Amatriain , Anitha Kannan

Prior studies have demonstrated that approaches to generate an answer summary for a given technical query in Software Question and Answer (SQA) sites are desired. We find that existing approaches are assessed solely through user studies.…

软件工程 · 计算机科学 2022-09-23 Yang Chengran , Bowen Xu , Ferdian Thung , Yucen Shi , Ting Zhang , Zhou Yang , Xin Zhou , Jieke Shi , Junda He , DongGyun Han , David Lo

Long-form question answering systems provide rich information by presenting paragraph-level answers, often containing optional background or auxiliary information. While such comprehensive answers are helpful, not all information is…

计算与语言 · 计算机科学 2023-05-31 Abhilash Potluri , Fangyuan Xu , Eunsol Choi

Customer reviews are vital for making purchasing decisions in the Information Age. Such reviews can be automatically summarized to provide the user with an overview of opinions. In this tutorial, we present various aspects of opinion…

计算与语言 · 计算机科学 2022-06-06 Reinald Kim Amplayo , Arthur Bražinskas , Yoshi Suhara , Xiaolan Wang , Bing Liu

The last few years have seen an explosion of research on the topic of automated question answering (QA), spanning the communities of information retrieval, natural language processing, and artificial intelligence. This tutorial would cover…

信息检索 · 计算机科学 2020-08-10 Rishiraj Saha Roy , Avishek Anand

Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique…

计算与语言 · 计算机科学 2023-05-04 Yang Deng , Wenxuan Zhang , Qian Yu , Wai Lam

Collaborative Question Answering (CQA) frameworks for knowledge graphs aim at integrating existing question answering (QA) components for implementing sequences of QA tasks (i.e. QA pipelines). The research community has paid substantial…