相关论文: A Situated-Infrastructuring of WhatsApp for Busine…
This study examines how WhatsApp has evolved from a personal communication tool to a professional platform, focusing on its use by small business owners in India. Initially embraced in smaller, rural communities for its ease of use and…
WhatsApp, a platform with more than two billion global users, plays a crucial role in digital communication, but also serves as a vector for harmful content such as misinformation, hate speech, and political propaganda. This study examines…
WhatsApp was alleged to be widely used to spread misinformation and propaganda during elections in Brazil and India. Due to the private encrypted nature of the messages on WhatsApp, it is hard to track the dissemination of misinformation at…
WhatsApp is, as of 2018, a significant component of the global information and communication infrastructure, especially in developing countries. However, probably due to its strong end-to-end encryption, WhatsApp became an attractive place…
WhatsApp is the most popular messaging app in the world. The closed nature of the app, in addition to the ease of transferring multimedia and sharing information to large-scale groups make WhatsApp unique among other platforms, where an…
This paper explores the nature and spread of viral WhatsApp content among everyday users in three diverse countries: India, Indonesia, and Colombia. By analyzing hundreds of viral messages collected with participants' consent from private…
WhatsApp emerged as a major communication platform in many countries in the recent years. Despite offering only one-to-one and small group conversations, WhatsApp has been shown to enable the formation of a rich underlying network, crossing…
The Internet provides access to communications, information and opportunity to people. Growth of technology and its benefits should penetrate down to every citizen of a country. Rural Areas without Internet access risk being left behind in…
WhatsApp Messenger is one of the most popular channels for spreading information with a current reach of more than 180 countries and 2 billion people. Its widespread usage has made it one of the most popular media for information…
Access to health information and services among women continues to be a major challenge in many communities globally. In recent years, there has been a growing interest in the potential of chatbots to address this information and access…
This paper explores the impacts of spreadsheets on business operations in a water utility parastatal in Malawi, Sub-Saharan Africa. The organisation is a typical example of a semi-government body operating in a technologically…
WhatsApp is the most popular messaging app in the world. Due to its popularity, WhatsApp has become a powerful and cheap tool for political campaigning being widely used during the 2019 Indian general election, where it was used to connect…
Internet social networks have become a ubiquitous application allowing people to easily share text, pictures, and audio and video files. Popular networks include WhatsApp, Facebook, Reddit and LinkedIn. We present an extensive study of the…
We attempt to make two arguments in this essay. First, through a case study of a mobile phone based voice-media service we have been running in rural central India for more than six years, we describe several implementation complexities we…
Recently, messaging applications, such as WhatsApp, have been reportedly abused by misinformation campaigns, especially in Brazil and India. A notable form of abuse in WhatsApp relies on several manipulated images and memes containing all…
On a daily basis, law enforcement officers struggle with suspects using mobile communication applications for criminal activities. These mobile applications replaced SMS-messaging and evolved the last few years from plain-text data…
Mental health challenges among Indian adolescents are shaped by unique cultural and systemic barriers, including high social stigma and limited professional support. We report a mixed-methods study of Indian adolescents (survey n=362;…
Mental health challenges among Indian adolescents are shaped by unique cultural and systemic barriers, including high social stigma and limited professional support. Through a mixed-methods study involving a survey of 278 adolescents and…
How technology affects growth or employment has long been debated. With a hiatus, the debate revived once again in the form of how Information and Communications Technology, as a form of new technology, exerts on productivity and…
Spoken English proficiency is a powerful driver of economic mobility for low-income Indian youth, yet opportunities for spoken practice remain scarce in schools. We investigate the deployment of a voice-based chatbot for English…