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Text and audio simplification to increase information comprehension are important in healthcare. With the introduction of ChatGPT, an evaluation of its simplification performance is needed. We provide a systematic comparison of human and…
As Conversational Artificial Intelligence (AI) becomes more integrated into everyday life, AI-powered chatbot mobile applications are increasingly adopted across industries, particularly in the healthcare domain. These chatbots offer…
Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…
In human conversation, empathic dialogue requires nuanced temporal cues indicating whether the conversational partner is paying attention. This type of "active listening" is overlooked in the design of Conversational Agents (CAs), which use…
In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…
We propose to utilize mobile phone technology as a vehicle for people to report their symptoms and to receive immediate feedback about the health services readily available, and for predicting spatial disease outbreak risk. Once symptoms…
Young people's mental well-being is a global concern, with peer support playing a key role in daily emotional regulation. Conversational agents are increasingly viewed as promising tools for delivering accessible, personalised peer support,…
A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…
AI companion chatbots are increasingly used for emotional support, with prior work in the domain predominantly documenting their mixed psychosocial impacts, including both increased emotional expression and heightened loneliness. However,…
Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…
Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
Chatbots have revolutionized the way humans interact with computer systems and they have substituted the use of service agents, call-center representatives etc. Fitness industry has always been a growing industry although it has not adapted…
In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…
Objectives: The article provides an overview of current trends in personal sensor, signal and imaging informatics, that are based on emerging mobile computing and communications technologies enclosed in a smartphone and enabling the…
The time people spend in front of computers has been increasing steadily due to the role computers play in modern society. Individuals who sit in front of computers for an extended period of time, specifically with improper postures may…
Personalized support is essential to fulfill individuals' emotional needs and sustain their mental well-being. Large language models (LLMs), with great customization flexibility, hold promises to enable individuals to create their own…
Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…
Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…
Intelligent conversational agents, or chatbots, can take on various identities and are increasingly engaging in more human-centered conversations with persuasive goals. However, little is known about how identities and inquiry strategies…