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Conversational recommender systems support users in accomplishing recommendation-related goals via multi-turn conversations. To better model dynamically changing user preferences and provide the community with a reusable development…

信息检索 · 计算机科学 2020-09-09 Javeria Habib , Shuo Zhang , Krisztian Balog

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

信息检索 · 计算机科学 2022-10-31 Dietmar Jannach

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

计算与语言 · 计算机科学 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Natural language-based user profiles in recommender systems have been explored for their interpretability and potential to help users scrutinize and refine their interests, thereby improving recommendation quality. Building on this…

人机交互 · 计算机科学 2025-10-13 Ruixuan Sun , Junyuan Wang , Sanjali Roy , Joseph A. Konstan

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

计算与语言 · 计算机科学 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

机器学习 · 计算机科学 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

How can we enable users to heavily specify criteria for database queries in a user-friendly way? This paper describes a general framework of a conversational bot that extracts meaningful information from user's sentences, that asks…

计算与语言 · 计算机科学 2018-08-30 Isak Czeresnia Etinger

Conversational Artificial Intelligence (AI) systems have recently sky-rocketed in popularity and are now used in many applications, from car assistants to customer support. The development of conversational AI systems is supported by a…

人机交互 · 计算机科学 2020-12-23 Johan Aronsson , Philip Lu , Daniel Strüber , Thorsten Berger

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

人机交互 · 计算机科学 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Automated interviewers and chatbots are common in research, recruitment, customer service, and education. Many existing systems use fixed question lists, strict rules, and limited personalization, leading to repeated conversations that…

人机交互 · 计算机科学 2026-01-22 Aisvarya Adeseye , Jouni Isoaho , Seppo Virtanen , Mohammad Tahir

Current conversational AI systems often provide generic, one-size-fits-all interactions that overlook individual user characteristics and lack adaptive dialogue management. To address this gap, we introduce \textbf{HumAIne-chatbot}, an…

The importance of recommender systems on the web has grown, especially in the movie industry, with a vast selection of options to watch. To assist users in traversing available items and finding relevant results, recommender systems analyze…

信息检索 · 计算机科学 2025-07-30 Ali Fallahi , Azam Bastanfard , Amineh Amini , Hadi Saboohi

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

人机交互 · 计算机科学 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa

We present an extensible user simulation toolkit to facilitate automatic evaluation of conversational recommender systems. It builds on an established agenda-based approach and extends it with several novel elements, including user…

信息检索 · 计算机科学 2023-01-25 Jafar Afzali , Aleksander Mark Drzewiecki , Krisztian Balog , Shuo Zhang

In the rapidly advancing research fields such as AI, managing and staying abreast of the latest scientific literature has become a significant challenge for researchers. Although previous efforts have leveraged AI to assist with literature…

计算与语言 · 计算机科学 2024-04-10 Xintao Wang , Jiangjie Chen , Nianqi Li , Lida Chen , Xinfeng Yuan , Wei Shi , Xuyang Ge , Rui Xu , Yanghua Xiao

Artificial intelligence-driven adaptive learning systems are reshaping education through data-driven adaptation of learning experiences. Yet many of these systems lack transparency, offering limited insight into how decisions are made. Most…

人工智能 · 计算机科学 2025-08-04 Maryam Mosleh , Marie Devlin , Ellis Solaiman

As artificial intelligence (AI) becomes a prominent part of modern life, AI literacy is becoming important for all citizens, not just those in technology careers. Previous research in AI education materials has largely focused on the…

计算与语言 · 计算机科学 2022-12-16 Kate Pearce , Sharifa Alghowinem , Cynthia Breazeal

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Bots are software systems designed to support users by automating a specific process, task, or activity. When such systems implement a conversational component to interact with the users, they are also known as conversational agents. Bots,…

软件工程 · 计算机科学 2025-03-18 Stefano Lambiase , Gemma Catolino , Fabio Palomba , Filomena Ferrucci

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

计算机与社会 · 计算机科学 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh
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