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Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…

人机交互 · 计算机科学 2019-02-21 Jinghui Cheng , Jin L. C. Guo

As service robots become more capable of autonomous behaviors, it becomes increasingly important to consider how people communicate with a robot what task it should perform and how to do the task. Accordingly, there has been a rise in…

机器人学 · 计算机科学 2024-02-29 Laura Stegner , David Porfirio , Mark Roberts , Laura M. Hiatt

An innovation ecosystem is a multi-stakeholder environment, where different stakeholders interact to solve complex socio-technical challenges. We explored how stakeholders use digital tools, human resources, and their combination to gather…

计算机与社会 · 计算机科学 2023-07-11 Shruti Misra , Denise Wilson

The growing demand for software developers and the increasing development complexity have emphasized the need for support in software engineering projects. This is especially relevant in light of advancements in artificial intelligence,…

软件工程 · 计算机科学 2023-05-02 Glaucia Melo

Effective task management is essential to successful team collaboration. While the past decade has seen considerable innovation in systems that track and manage group tasks, these innovations have typically been outside of the principal…

人机交互 · 计算机科学 2018-02-12 Carlos Toxtli , Andrés Monroy-Hernández , Justin Cranshaw

The communities who develop and support open source scientific software packages are crucial to the utility and success of such packages. Moreover, these communities form an important part of the human infrastructure that enables scientific…

In this paper an analysis of a technical support data with the goal of identifying process improvement actions for reducing interrupts is presented. A technical support chat is established and used to provide internal developer support to…

社会与信息网络 · 计算机科学 2015-10-19 Zádor Dániel Kelemen , Balázs Tódor , Sándor Hodosi , Ákos Somfai

Much of what we do is accomplished by working collaboratively with others, and a large portion of our lives are spent working and talking; the patterns embodied in the alternation of working and talking can provide much useful insight into…

软件工程 · 计算机科学 2014-04-24 Qi Xuan , Premkumar T Devanbu , Vladimir Filkov

Cities have undergone significant changes due to the rapid increase in urban population, heightened demand for resources, and growing concerns over climate change. To address these challenges, digital transformation has become a necessity.…

网络与互联网体系结构 · 计算机科学 2024-03-21 Vincenzo Barbuto , Claudio Savaglio , Roberto Minerva , Noel Crespi , Giancarlo Fortino

The AI development community is increasingly making use of hosting intermediaries such as Hugging Face provide easy access to user-uploaded models and training data. These model marketplaces lower technical deployment barriers for hundreds…

计算机与社会 · 计算机科学 2024-09-12 Robert Gorwa , Michael Veale

The management of third-party package dependencies is crucial to most technology stacks, with package managers acting as brokers to ensure that a verified package is correctly installed, configured, or removed from an application. Diversity…

General-purpose crowdsourcing platforms are increasingly being harnessed for creative work. The platforms' potential for creative work is clearly identified, but the workers' perspectives on such work have not been extensively documented.…

人机交互 · 计算机科学 2020-01-22 Jonas Oppenlaender , Kristy Milland , Aku Visuri , Panos Ipeirotis , Simo Hosio

Complex systems are not entirely decomposable, hence interdependences arise at the interfaces in complex projects. When changes occur, significant risks arise at these interfaces as it is hard to identify, manage and visualise the systemic…

系统与控制 · 电气工程与系统科学 2024-06-03 Jennifer Whyte , Ranjith Soman , Rafael Sacks , Neda Mohammadi , Nader Naderpajouh , Wei-Ting Hong , Ghang Lee

Background: Requirement engineering is often considered a critical activity in system development projects. The increasing complexity of software, as well as number and heterogeneity of stakeholders, motivate the development of methods and…

GitHub provides developers with a practical way to distribute source code and collaboratively work on common projects. To enhance account security and privacy, GitHub allows its users to manage access permissions, review audit logs, and…

密码学与安全 · 计算机科学 2024-09-11 Costanza Alfieri , Juri Di Rocco , Paola Inverardi , Phuong T. Nguyen

The rapid progress in AI and Robotics may lead to a profound societal transformation, as humans and robots begin to coexist within shared communities, introducing both opportunities and challenges. To explore this future, we present Virtual…

Software developers use a variety of social media channels and tools in order to keep themselves up to date, collaborate with other developers, and find projects to contribute to. Meetup is one of such social media used by software…

软件工程 · 计算机科学 2019-12-17 Abhishek Sharma , Gede Artha Azriadi Prana , Anamika Sawhney , Nachiappan Nagappan , David Lo

In software development there is a constant pressure to produce code faster and faster without compromising on quality. New tools supporting developers are created in response to this demand. Currently a new generation of such solutions is…

软件工程 · 计算机科学 2023-01-13 Mateusz Jaworski , Dariusz Piotrkowski

We focus on collaborative activities that engage computer graphics designers and social scientists in systems design processes. Our conceptual symmetrical account of technology design and theory development is elaborated as a mode of mutual…

计算机与社会 · 计算机科学 2020-06-11 Cornelius Schubert , Andreas Kolb

Within an increasingly digitalized organizational landscape, this research delves into the dynamics of decentralized collaboration, contrasting it with traditional collaboration models. An effective capturing of high-level collaborations…

社会与信息网络 · 计算机科学 2024-10-10 Negin Maddah , Babak Heydari