相关论文: Content Moderation and the Formation of Online Com…
Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…
Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…
This paper develops a theoretical model to study the economic incentives for a social media platform to moderate user-generated content. We show that a self-interested platform can use content moderation as an effective marketing tool to…
Moderating user-generated content on online platforms is crucial for balancing user safety and freedom of speech. Particularly in the United States, platforms are not subject to legal constraints prescribing permissible content. Each…
This paper investigates how content moderation affects content creation in an ideologically diverse online environments. We develop a model in which users act as both creators and consumers, differing in their ideological affiliation and…
Many people struggling with mental health issues are unable to access adequate care due to high costs and a shortage of mental health professionals, leading to a global mental health crisis. Online mental health communities can help…
This study examines social media users' preferences for the use of platform-wide moderation in comparison to user-controlled, personalized moderation tools to regulate three categories of norm-violating content - hate speech, sexually…
Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules…
Online social media platforms use automated moderation systems to remove or reduce the visibility of rule-breaking content. While previous work has documented the importance of manual content moderation, the effects of automated content…
Online deliberation offers a way for citizens to collectively discuss an issue and provide input for policy makers. The overall experience of online deliberation can be affected by multiple factors. We decided to investigate the effects of…
A widespread moderation strategy by online news platforms is to feature what the platform deems high quality comments, usually called editor picks or featured comments. In this paper, we compare online discussions of news articles in which…
When toxic online communities on mainstream platforms face moderation measures, such as bans, they may migrate to other platforms with laxer policies or set up their own dedicated websites. Previous work suggests that within mainstream…
Personal moderation tools on social media platforms let users control their news feeds by configuring acceptable toxicity thresholds for their feed content or muting inappropriate accounts. This research examines how four critical…
AI-based social media platforms has already transformed the nature of economic and social interaction. AI enables the massive scale and highly personalized nature of online information sharing that we now take for granted. Extensive…
How communities respond to diverse societal challenges, from economic crises to political upheavals, is shaped by their collective minds - shared representations of ongoing events and current topics. In turn, collective minds are shaped by…
Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…
Content moderation plays a critical role in shaping safe and inclusive online environments, balancing platform standards, user expectations, and regulatory frameworks. Traditionally, this process involves operationalising policies into…
Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…
Many people rely on online social networks as sources of news and information, and the spread of media content with ideologies across the political spectrum influences online discussions and impacts actions offline. To examine the impact of…
Content moderation is a central mechanism through which platforms attempt to balance user engagement with community governance. Yet existing research has largely treated moderation as a uniform intervention, overlooking how moderator…