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The software behind online community platforms encodes a governance model that represents a strikingly narrow set of governance possibilities focused on moderators and administrators. When online communities desire other forms of…
Information and communication technology has the capability to improve the process by which governments involve citizens in formulating public policy and public projects. Even though much of government regulations may now be in digital form…
Governance in online communities is an increasingly high-stakes challenge, and yet many basic features of offline governance legacies--juries, political parties, term limits, and formal debates, to name a few--are not in the feature-sets of…
Lightweight fine-tuning techniques and the rise of 'open' AI model marketplaces have enabled individuals to easily build and release generative models. Yet, this accessibility also raises risks, including the production of harmful and…
Formal rules and policies are fundamental in formally specifying a social system: its operation, boundaries, processes, and even ontology. Recent scholarship has highlighted the role of formal policy in collective knowledge creation, game…
Current digital government literature focuses on professional in-house IT teams, specialized digital service teams, vendor-developed systems, or proprietary low-code/no-code tools. Almost no scholarship addresses a growing middle ground:…
Government policies aim to address public issues and problems and therefore play a pivotal role in peoples lives. The creation of public policies, however, is complex given the perspective of large and diverse stakeholders involvement,…
Regulations govern many aspects of citizens' daily lives. Governments and businesses routinely automate these in the form of coded rules (e.g., to check a citizen's eligibility for specific benefits). However, the path to automation is long…
The objective of this research is to analyse the ways members of open-source software communities participate in design. In particular we focus on how users of an Open Source (OS) programming language (Python) participate in adding new…
Knowledge sharing plays a crucial role throughout all software application development activities. When programmers learn and share through media like Stack overflow, GitHub, Meetups, videos, discussion forums, wikis, and blogs, every…
Open Source Software (OSS) communities often resist regulation typical of traditional organizations. Yet formal governance systems are being increasingly adopted among communities, particularly through non-profit mentor foundations. Our…
\textbf{Context:} Policy-as-Code (PaC) has become a foundational approach for embedding governance, compliance, and security requirements directly into software systems. While organizations increasingly adopt PaC tools, the software…
Online communities provide ample opportunities for user self-expression but generally lack the means for average users to exercise direct control over community policies. This paper sets out to identify a set of strategies and techniques…
Decentralizing the governance of social computing systems to communities promises to empower them to make independent decisions, with nuance and in accordance with their values. Yet, communities do not govern in isolation. Many problems…
Public confidence in democratic institutions has declined across many OECD countries over recent decades, while political participation and policy influence remain unevenly distributed across socioeconomic groups. Concurrently, democratic…
Millions of online communities are governed by volunteer moderators, who shape their communities by setting and enforcing rules, recruiting additional moderators, and participating in the community themselves. These moderators must…
Building a successful community means governing active populations and limited resources. This challenge often requires communities to design formal governance systems from scratch. But the characteristics of successful institutional…
An important use of sensors and actuator networks is to comply with health and safety policies in hazardous environments. In order to deal with increasingly large and dynamic environments, and to quickly react to emergencies, tools are…
The Web 2.0 fosters the creation of communities by offering users a wide array of social software tools. While the success of these tools is based on their ability to support different interaction patterns among users by imposing as few…
Generative AI is reshaping education, yet most university AI policies are written without students and focus on penalizing misuse. This top-down approach sidelines those most affected from decisions that shape their everyday learning,…