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The increasing use of artificial intelligence (AI) systems in our daily life through various applications, services, and products explains the significance of trust/distrust in AI from a user perspective. AI-driven systems (as opposed to…

计算机与社会 · 计算机科学 2024-04-05 Saleh Afroogh , Ali Akbari , Evan Malone , Mohammadali Kargar , Hananeh Alambeigi

The novel research area of computational empathy is in its infancy and moving towards developing methods and standards. One major problem is the lack of agreement on the evaluation of empathy in artificial interactive systems. Even though…

人工智能 · 计算机科学 2019-08-16 Özge Nilay Yalçın

How do people build up trust with artificial agents? Here, we study a key component of interpersonal trust: people's ability to evaluate the competence of another agent across repeated interactions. Prior work has largely focused on…

人机交互 · 计算机科学 2022-05-25 Erik Brockbank , Haoliang Wang , Justin Yang , Suvir Mirchandani , Erdem Bıyık , Dorsa Sadigh , Judith E. Fan

This paper presents an empirically grounded agent-based model capturing trust dynamics, workload distribution, and collaborative performance in human-robot teams. The model, implemented in NetLogo 6.4.0, simulates teams of 2--10 agents…

机器人学 · 计算机科学 2026-03-03 Ravi Kalluri

This work proposes a framework that incorporates trust in an ad hoc teamwork scenario with human-agent teams, where an agent must collaborate with a human to perform a task. During the task, the agent must infer, through interactions and…

人机交互 · 计算机科学 2022-10-14 Ana Carrasco

AI design characteristics and human personality traits each impact the quality and outcomes of human-AI interactions. However, their relative and joint impacts are underexplored in imperfectly cooperative scenarios, where people and AI only…

With the increased adoption of artificial intelligence (AI) in industry and society, effective human-AI interaction systems are becoming increasingly important. A central challenge in the interaction of humans with AI is the estimation of…

人机交互 · 计算机科学 2023-04-20 Philipp Spitzer , Joshua Holstein , Michael Vössing , Niklas Kühl

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

As AI-enhanced technologies become common in a variety of domains, there is an increasing need to define and examine the trust that users have in such technologies. Given the progress in the development of AI, a correspondingly…

人工智能 · 计算机科学 2022-03-25 Hyesun Choung , Prabu David , Arun Ross

As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…

人机交互 · 计算机科学 2025-03-10 Tingting Liu , Salvatore Giorgi , Ankit Aich , Allison Lahnala , Brenda Curtis , Lyle Ungar , João Sedoc

Artificial agents capable of understanding and aligning with others' intentions are essential for safe and socially robust artificial intelligence. We introduce a computational framework for empathy in active inference agents, grounded in…

We show that the ability to lead groups of humans is predicted by leadership skill with Artificially Intelligent agents. In a large pre-registered lab experiment, human leaders worked with AI agents to solve problems. Their performance on…

综合经济学 · 经济学 2025-08-06 Ben Weidmann , Yixian Xu , David J. Deming

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

人机交互 · 计算机科学 2025-10-27 Retno Larasati

Many decision-making processes have begun to incorporate an AI element, including prison sentence recommendations, college admissions, hiring, and mortgage approval. In all of these cases, AI models are being trained to help human decision…

计算机与社会 · 计算机科学 2019-12-06 Maryam Ashoori , Justin D. Weisz

The actions of intelligent agents, such as chatbots, recommender systems, and virtual assistants are typically not fully transparent to the user. Consequently, using such an agent involves the user exposing themselves to the risk that the…

计算机科学与博弈论 · 计算机科学 2020-07-23 The Anh Han , Cedric Perret , Simon T. Powers

Artificial intelligence systems increasingly involve continual learning to enable flexibility in general situations that are not encountered during system training. Human interaction with autonomous systems is broadly studied, but research…

People who design, use, and are affected by autonomous artificially intelligent agents want to be able to \emph{trust} such agents -- that is, to know that these agents will perform correctly, to understand the reasoning behind their…

计算机与社会 · 计算机科学 2019-02-06 Brett W Israelsen , Nisar R Ahmed

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

人机交互 · 计算机科学 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

To design trustworthy robots, we need to understand the impact factors of trust: people's attitudes, experience, and characteristics; the robot's physical design, reliability, and performance; a task's specification and the circumstances…

机器人学 · 计算机科学 2017-03-10 Satragni Sarkar , Dejanira Araiza-Illan , Kerstin Eder

Trust in automation, or more recently trust in autonomy, has received extensive research attention in the past two decades. The majority of prior literature adopted a "snapshot" view of trust and typically evaluated trust through…

人机交互 · 计算机科学 2020-10-02 Yaohui Guo , X. Jessie Yang