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Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…

人机交互 · 计算机科学 2026-01-27 Tejas Srinivasan , Jesse Thomason

Just as people improve decision-making by consulting diverse human advisors, they can now also consult with multiple AI systems. Prior work on group decision-making shows that advice aggregation creates pressure to conform, leading to…

人机交互 · 计算机科学 2026-03-24 Yuta Tsuchiya , Yukino Baba

Decision support systems enhanced by Artificial Intelligence (AI) are increasingly being used in high-stakes scenarios where errors or biased outcomes can have significant consequences. In this work, we explore the conditions under which…

人机交互 · 计算机科学 2025-05-20 Marina Estévez-Almenzar , Ricardo Baeza-Yates , Carlos Castillo

Many domains now employ AI-based decision-making aids, and although the potential for AI systems to assist with decision making is much discussed, human-AI collaboration often underperforms due to factors such as (mis)trust in the AI system…

人机交互 · 计算机科学 2025-08-25 Nikita Haduong , Noah A. Smith

AI systems increasingly support human decision-making. In many cases, despite the algorithm's superior performance, the final decision remains in human hands. For example, an AI may assist doctors in determining which diagnostic tests to…

人工智能 · 计算机科学 2026-02-20 Gali Noti , Kate Donahue , Jon Kleinberg , Sigal Oren

AI-enabled decision-support systems aim to help medical providers rapidly make decisions with limited information during medical emergencies. A critical challenge in developing these systems is supporting providers in interpreting the…

We study how people trade off accuracy when using AI-powered tools in professional versus personal contexts for adoption purposes, the determinants of those trade-offs, and how users cope when AI/apps are unavailable. Because modern AI…

人工智能 · 计算机科学 2026-02-17 Gaston Besanson , Federico Todeschini

In time-critical settings such as assistive driving, assistants often rely on alerts or haptic signals to prompt rapid human attention, but these cues usually leave humans to interpret situations and decide responses independently,…

机器人学 · 计算机科学 2025-09-10 Ya-Chuan Hsu , Jonathan DeCastro , Andrew Silva , Guy Rosman

Prior work has identified a resilient phenomenon that threatens the performance of human-AI decision-making teams: overreliance, when people agree with an AI, even when it is incorrect. Surprisingly, overreliance does not reduce when the AI…

In AI-assisted decision-making, a central promise of having a human-in-the-loop is that they should be able to complement the AI system by overriding its wrong recommendations. In practice, however, we often see that humans cannot assess…

人机交互 · 计算机科学 2025-02-05 Jakob Schoeffer , Johannes Jakubik , Michael Voessing , Niklas Kuehl , Gerhard Satzger

People often optimize for long-term goals in collaboration: A mentor or companion doesn't just answer questions, but also scaffolds learning, tracks progress, and prioritizes the other person's growth over immediate results. In contrast,…

人工智能 · 计算机科学 2026-04-08 Grace Liu , Brian Christian , Tsvetomira Dumbalska , Michiel A. Bakker , Rachit Dubey

People are increasingly turning to AI assistance for simple tasks, e.g., arithmetic, spell-check, and answering simple questions. But does AI assistance actually save users time and effort? We investigate people's propensity to use AI for…

计算机与社会 · 计算机科学 2026-05-22 Sunny Yu , Myra Cheng , Ahmad Jabbar , Ilia Sucholutsky , Katherine M. Collins , Dan Jurafsky , Robert D. Hawkins

AI assistance in decision-making has become popular, yet people's inappropriate reliance on AI often leads to unsatisfactory human-AI collaboration performance. In this paper, through three pre-registered, randomized human subject…

人机交互 · 计算机科学 2024-01-17 Zhuoran Lu , Dakuo Wang , Ming Yin

Human-AI collaboration for decision-making strives to achieve team performance that exceeds the performance of humans or AI alone. However, many factors can impact success of Human-AI teams, including a user's domain expertise, mental…

The increasing availability and use of artificial intelligence (AI) tools in educational settings has raised concerns about students' overreliance on these technologies. Overreliance occurs when individuals accept incorrect AI-generated…

计算机与社会 · 计算机科学 2025-06-18 Griffin Pitts , Neha Rani , Weedguet Mildort , Eva-Marie Cook

Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…

人工智能 · 计算机科学 2020-01-08 Yunfeng Zhang , Q. Vera Liao , Rachel K. E. Bellamy

A central challenge in AI-assisted decision making is achieving warranted, well-calibrated trust. Both overtrust (accepting incorrect AI recommendations) and undertrust (rejecting correct advice) should be prevented. Prior studies differ in…

人机交互 · 计算机科学 2026-03-06 Laura Spillner , Rachel Ringe , Robert Porzel , Rainer Malaka

In settings where human decision-making relies on AI input, both the predictive accuracy of the AI system and the reliability of its confidence estimates influence decision quality. We highlight the role of AI metacognitive sensitivity --…

人工智能 · 计算机科学 2025-08-15 ZhaoBin Li , Mark Steyvers

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

人机交互 · 计算机科学 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee
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