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Emotional Support Conversation (ESC) plays a vital role in alleviating psychological stress and providing emotional value through dialogue. While recent studies have largely focused on data augmentation and synthetic corpus construction,…

计算与语言 · 计算机科学 2026-01-26 Jie Zhu , Yuanchen Zhou , Shuo Jiang , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

In this work we discuss the related challenges and describe an approach towards the fusion of state-of-the-art technologies from the Spoken Dialogue Systems (SDS) and the Semantic Web and Information Retrieval domains. We envision a…

Conversational Product Search ( CPS ) systems interact with users via natural language to offer personalized and context-aware product lists. However, most existing research on CPS is limited to simulated conversations, due to the lack of a…

计算与语言 · 计算机科学 2025-04-29 Jie Zou , Mohammad Aliannejadi , Evangelos Kanoulas , Shuxi Han , Heli Ma , Zheng Wang , Yang Yang , Heng Tao Shen

Memes are widely used in online social interactions, providing vivid, intuitive, and often humorous means to express intentions and emotions. Existing dialogue datasets are predominantly limited to either manually annotated or pure-text…

计算与语言 · 计算机科学 2025-07-02 Yuheng Wang , Xianhe Tang , Pufeng Huang

As the permeability of AI systems in interpersonal domains like the home expands, their technical capabilities of generating explanations are required to be aligned with user expectations for transparency and reasoning. This paper presents…

人机交互 · 计算机科学 2024-06-10 Niharika Mathur , Tamara Zubatiy , Elizabeth Mynatt

Designing Conversational AI systems to support older adults requires more than usability and reliability, it also necessitates robustness in handling conversational breakdowns. In this study, we investigate how older adults navigate and…

人机交互 · 计算机科学 2025-10-09 Niharika Mathur , Tamara Zubatiy , Agata Rozga , Elizabeth Mynatt

Existing dialogue data augmentation (DA) techniques predominantly focus on augmenting utterance-level dialogues, which makes it difficult to take dialogue contextual information into account. The advent of large language models (LLMs) has…

计算与语言 · 计算机科学 2024-06-25 Jiyue Jiang , Liheng Chen , Sheng Wang , Lingpeng Kong , Yu Li , Chuan Wu

Emotional Support Conversation (ESC) systems are pivotal in providing empathetic interactions, aiding users through negative emotional states by understanding and addressing their unique experiences. In this paper, we tackle two key…

计算与语言 · 计算机科学 2024-04-04 Zhe Xu , Daoyuan Chen , Jiayi Kuang , Zihao Yi , Yaliang Li , Ying Shen

In empathetic conversations, individuals express their empathy towards others. Previous work has mainly focused on generating empathetic responses by utilizing the speaker's emotion. Besides, external commonsense knowledge has been applied…

计算与语言 · 计算机科学 2023-06-09 Hua Cai , Xuli Shen , Qing Xu , Weilin Shen , Xiaomei Wang , Weifeng Ge , Xiaoqing Zheng , Xiangyang Xue

Conversational Speech Synthesis (CSS) aims to align synthesized speech with the emotional and stylistic context of user-agent interactions to achieve empathy. Current generative CSS models face interpretability limitations due to…

声音 · 计算机科学 2025-05-20 Yifan Hu , Rui Liu , Yi Ren , Xiang Yin , Haizhou Li

The recent advancements in artificial intelligence highlight the potential of language models in psychological health support. While models trained on data from mental health service platform have achieved preliminary success, challenges…

计算与语言 · 计算机科学 2024-03-26 Hongbin Na

Understanding the reason for emotional support response is crucial for establishing connections between users and emotional support dialogue systems. Previous works mostly focus on generating better responses but ignore interpretability,…

计算与语言 · 计算机科学 2024-06-18 Tenggan Zhang , Xinjie Zhang , Jinming Zhao , Li Zhou , Qin Jin

In a depression-diagnosis-directed clinical session, doctors initiate a conversation with ample emotional support that guides the patients to expose their symptoms based on clinical diagnosis criteria. Such a dialogue system is…

计算与语言 · 计算机科学 2022-10-25 Binwei Yao , Chao Shi , Likai Zou , Lingfeng Dai , Mengyue Wu , Lu Chen , Zhen Wang , Kai Yu

Emotion Prediction in Conversation (EPC) aims to forecast the emotions of forthcoming utterances by utilizing preceding dialogues. Previous EPC approaches relied on simple context modeling for emotion extraction, overlooking fine-grained…

多媒体 · 计算机科学 2024-08-09 Haoxiang Shi , Ziqi Liang , Jun Yu

Crowdsourced dialogue corpora are usually limited in scale and topic coverage due to the expensive cost of data curation. This would hinder the generalization of downstream dialogue models to open-domain topics. In this work, we leverage…

计算与语言 · 计算机科学 2023-05-19 Chujie Zheng , Sahand Sabour , Jiaxin Wen , Zheng Zhang , Minlie Huang

Coimagination method is a novel approach to support interactive communication for activating three (3) cognitive functions: episodic memory, division of attention, and planning. These cognitive functions are known to decline at an early…

人机交互 · 计算机科学 2020-06-18 John Noel Victorino , Naoto Fukunaga , Tomohiro Shibata

With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

计算与语言 · 计算机科学 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

In this paper we describe the requirements and early system design for a smart conversational agent that can assist older adults in the reminiscence process. The practice of reminiscence has well documented benefits for the mental, social…

人机交互 · 计算机科学 2018-04-19 Svetlana Nikitina , Sara Callaioli , Marcos Baez

Conversations are always related to certain topics. However, it is challenging to fuse dialogue history and topic information from various sources at the same time in current dialogue generation models because of the input length limit of…

计算与语言 · 计算机科学 2022-09-13 Jiatong Li , Bin He , Fei Mi

Emotion recognition can enhance humanized machine responses to user commands, while voiceprint-based perception systems can be easily integrated into commonly used devices like smartphones and stereos. Despite having the largest number of…

多媒体 · 计算机科学 2024-08-26 Jinghua Tang , Liyun Zhang , Yu Lu , Dian Ding , Lanqing Yang , YiChao Chen , Minjie Bian , Xiaoshan Li , Guangtao Xue