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With software systems becoming increasingly pervasive and autonomous, our ability to test for their quality is severely challenged. Many systems are called to operate in uncertain and highly-changing environment, not rarely required to make…
Q&A platforms have been crucial for the online help-seeking behavior of programmers. However, the recent popularity of ChatGPT is altering this trend. Despite this popularity, no comprehensive study has been conducted to evaluate the…
On the Stack Overflow (SO) Q&A site, users often request solutions to their code-related problems (e.g., errors, unexpected behavior). Unfortunately, they often miss required code snippets during their question submission, which could…
Software development is intellectual, based on collaboration, and performed in a highly demanding economic market. As such, it is dominated by time pressure, stress, and emotional trauma. While studies of affect are emerging and rising in…
Norms are behavioral expectations in communities. Online communities are also expected to abide by the rules and regulations that are expressed in the code of conduct of a system. Even though community authorities continuously prompt their…
Public sharing is integral to online platforms. This includes the popular multimedia messaging application Snapchat, on which public sharing is relatively new and unexplored in prior research. In mobile-first applications, sharing contexts…
Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…
Early substance use during adolescence increases the risk of later substance use disorders and mental health problems, yet the emotional and contextual factors driving these behaviors remain poorly understood. This study analyzed 23000…
Background. Women bring unique problem-solving skills to software development, often favoring a holistic approach and attention to detail. In software testing, precision and attention to detail are essential as professionals explore system…
Social media generate data on human behaviour at large scales and over long periods of time, posing a complementary approach to traditional methods in the social sciences. Millions of texts from social media can be processed with…
In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…
Community smells appear in sub-optimal software development community structures, causing unforeseen additional project costs, e.g., lower productivity and more technical debt. Previous studies analyzed and predicted community smells in the…
Effective debugging is a crucial aspect of software development, demanding problem-solving skills, expertise, and appropriate tools. Although previous research has studied expert developers' debugging strategies, the specific factors…
Evaluating LLMs is challenging, as benchmark scores often fail to capture models' real-world usefulness. Instead, users often rely on ``vibe-testing'': informal experience-based evaluation, such as comparing models on coding tasks related…
Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…
Emoji is becoming a ubiquitous language and gaining worldwide popularity in recent years including the field of software engineering (SE). As nonverbal cues, emojis are widely used in user understanding tasks such as sentiment analysis, but…
Open Source Software (OSS) has changed drastically over the last decade, with OSS projects now producing a large ecosystem of popular products, involving industry participation, and providing professional career opportunities. But our…
Sentiment analysis (SA) is commonly applied to digital textual data, revealing insight into opinions and feelings. Many systematic reviews have summarized existing work, but often overlook discussions of validity and scientific practices.…
As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…
Unit testing is an essential component of the software development life-cycle. A developer could easily and quickly catch and fix software faults introduced in the source code by creating and running unit tests. Despite their importance,…