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A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…

人机交互 · 计算机科学 2023-10-24 Lisa P. Argyle , Ethan Busby , Joshua Gubler , Chris Bail , Thomas Howe , Christopher Rytting , David Wingate

Audits are critical mechanisms for identifying the risks and limitations of deployed artificial intelligence (AI) systems. However, the effective execution of AI audits remains incredibly difficult, and practitioners often need to make use…

计算机与社会 · 计算机科学 2025-03-03 Victor Ojewale , Ryan Steed , Briana Vecchione , Abeba Birhane , Inioluwa Deborah Raji

Social media platforms moderate content for each user by incorporating the outputs of both platform-wide content moderation systems and, in some cases, user-configured personal moderation preferences. However, it is unclear (1) how end…

人机交互 · 计算机科学 2025-06-13 Shagun Jhaver , Alice Qian Zhang , Quanze Chen , Nikhila Natarajan , Ruotong Wang , Amy Zhang

Escalating proliferation of inorganic accounts, commonly known as bots, within the digital ecosystem represents an ongoing and multifaceted challenge to online security, trustworthiness, and user experience. These bots, often employed for…

应用统计 · 统计学 2025-10-08 Dhrubajyoti Ghosh , William Boettcher , Rob Johnston , Soumendra Lahiri

The visual analytics community has proposed several user modeling algorithms to capture and analyze users' interaction behavior in order to assist users in data exploration and insight generation. For example, some can detect exploration…

人机交互 · 计算机科学 2022-08-11 Sunwoo Ha , Shayan Monadjemi , Roman Garnett , Alvitta Ottley

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

人机交互 · 计算机科学 2020-02-05 Malin Eiband , Sarah Theres Völkel , Daniel Buschek , Sophia Cook , Heinrich Hussmann

With increasing levels of robot autonomy, robots are increasingly being supervised by users with varying levels of robotics expertise. As the diversity of the user population increases, it is important to understand how users with different…

机器人学 · 计算机科学 2026-01-22 Yanran Jiang , Pavan Sikka , Leimin Tian , Dana Kuliic , Cecile Paris

The increased relevance of social media in our daily life has been accompanied by efforts to manipulate online conversations and opinions. Deceptive social bots -- automated or semi-automated accounts designed to impersonate humans -- have…

计算机与社会 · 计算机科学 2019-02-07 Kai-Cheng Yang , Onur Varol , Clayton A. Davis , Emilio Ferrara , Alessandro Flammini , Filippo Menczer

The popularity of social media platforms such as Twitter has led to the proliferation of automated bots, creating both opportunities and challenges in information dissemination, user engagements, and quality of services. Past works on…

社会与信息网络 · 计算机科学 2018-05-14 Richard Jayadi Oentaryo , Arinto Murdopo , Philips Kokoh Prasetyo , Ee-Peng Lim

In the digital environment, human attention is frequently guided by cognitive heuristics rather than deliberate evaluation. Since low-credibility narratives often lack substantive factual evidence, their diffusion disproportionally relies…

社会与信息网络 · 计算机科学 2026-05-07 Lynnette Hui Xian Ng , Wenqi Zhou , Kathleen M. Carley

Current AI writing support tools are largely designed for individuals, complicating collaboration when co-writers must leave the shared workspace to use AI and then communicate and reintegrate results. We propose integrating AI agents…

人机交互 · 计算机科学 2026-02-24 Florian Lehmann , Krystsina Shauchenka , Daniel Buschek

As generative AI becomes embedded in higher education, it increasingly shapes how students complete academic tasks. While these systems offer efficiency and support, concerns persist regarding over-automation, diminished student agency, and…

人机交互 · 计算机科学 2026-03-16 Nifu Dan

Internet users highly rely on and trust web search engines, such as Google, to find relevant information online. However, scholars have documented numerous biases and inaccuracies in search outputs. To improve the quality of search results,…

计算机与社会 · 计算机科学 2023-10-06 Aleksandra Urman , Aniko Hannak , Mykola Makhortykh

In recent years, Twitter has seen a proliferation of automated accounts or bots that send spam, offer clickbait, compromise security using malware, and attempt to skew public opinion. Previous research estimates that around 9% to 17% of…

社会与信息网络 · 计算机科学 2018-04-17 Zhouhan Chen , Devika Subramanian

Although essential to revealing biased performance, well intentioned attempts at algorithmic auditing can have effects that may harm the very populations these measures are meant to protect. This concern is even more salient while auditing…

计算机与社会 · 计算机科学 2020-01-07 Inioluwa Deborah Raji , Timnit Gebru , Margaret Mitchell , Joy Buolamwini , Joonseok Lee , Emily Denton

Fairness monitoring is critical for detecting algorithmic bias, as mandated by the EU AI Act. Since such monitoring requires sensitive user data (e.g., ethnicity), the AI Act permits its processing only with strict privacy measures, such as…

人机交互 · 计算机科学 2026-02-03 Changyang He , Parnian Jahangirirad , Lin Kyi , Asia J. Biega

Digital platforms capitalize on users' labor, often disguising essential contributions as casual activities or consumption, regardless of users' recognition of their efforts. Data annotation, content creation, and engagement with…

计算机与社会 · 计算机科学 2025-10-31 Antonio A. Casilli

Home assistant chat-bots, self-driving cars, drones or automated negotiations are some of the several examples of autonomous (artificial) agents that have pervaded our society. These agents enable the automation of multiple tasks, saving…

The presence of political misinformation and ideological echo chambers on social media platforms is concerning given the important role that these sites play in the public's exposure to news and current events. Algorithmic systems employed…

社会与信息网络 · 计算机科学 2024-04-10 Kayla Duskin , Joseph S. Schafer , Jevin D. West , Emma S. Spiro

The ever-increasing complexity of modern software engineering projects makes the usage of automated assistants imperative. Bots can be used to complete repetitive tasks during development and testing, as well as promoting communication…

软件工程 · 计算机科学 2021-03-18 Samaneh Saadat , Natalia Colmenares , Gita Sukthankar