相关论文: BURT: A Chatbot for Interactive Bug Reporting
Bugs are notoriously challenging: they slow down software users and result in time-consuming investigations for developers. These challenges are exacerbated when bugs must be reported in natural language by users. Indeed, we lack reliable…
In this paper, we describe Chat-Bot-Kit, a web-based tool for text-based chats that we designed for research purposes in computer-mediated communication (CMC). Chat-Bot-Kit enables to carry out language studies on text-based real-time chats…
Tests executed by human testers are still widespread in practice and fill the gap left by limitations of automated approaches. Among the human-centered approaches, exploratory testing is the de facto approach in agile teams. Although it is…
In the development and maintenance of Android apps, the quick and accurate reproduction of user-reported bugs is crucial to ensure application quality and improve user satisfaction. However, this process is often time-consuming and complex.…
Chatbots, or bots for short, are multi-modal collaborative assistants that can help people complete useful tasks. Usually, when chatbots are referenced in connection with elections, they often draw negative reactions due to the fear of…
One of the key tasks related to ensuring mobile app quality is the reporting, management, and resolution of bug reports. As such, researchers have committed considerable resources toward automating various tasks of the bug management…
Mobile apps are indispensable for people's daily life, and automated GUI (Graphical User Interface) testing is widely used for app quality assurance. There is a growing interest in using learning-based techniques for automated GUI testing…
We develop a chatbot using Deep Bidirectional Transformer models (BERT) to handle client questions in financial investment customer service. The bot can recognize 381 intents, and decides when to say "I don't know" and escalates…
Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…
One of the most important tasks related to managing bug reports is localizing the fault so that a fix can be applied. As such, prior work has aimed to automate this task of bug localization by formulating it as an information retrieval…
Mobile apps provide new opportunities to people with disabilities to act independently in the world. Motivated by this trend, researchers have conducted empirical studies by using the inaccessibility issue rate of each page (i.e., screen…
A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…
Chatbots, also known as conversational agents, have become ubiquitous, offering services for a multitude of domains. Unlike general-purpose chatbots, task-based chatbots are software designed to prioritize the completion of tasks of the…
In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…
Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…
Software maintenance constitutes a large portion of the software development lifecycle. To carry out maintenance tasks, developers often need to understand and reproduce bug reports. As such, there has been increasing research activity…
Automatically fixing software bugs is a challenging task. While recent work showed that natural language context is useful in guiding bug-fixing models, the approach required prompting developers to provide this context, which was simulated…
Educational chatbots come with a promise of interactive and personalized learning experiences, yet their development has been limited by the restricted free interaction capabilities of available platforms and the difficulty of encoding…
Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…
Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…