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A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

计算与语言 · 计算机科学 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

计算与语言 · 计算机科学 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

计算与语言 · 计算机科学 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

In response generation task, proper sentimental expressions can obviously improve the human-like level of the responses. However, for real application in online systems, high QPS (queries per second, an indicator of the flow capacity of…

计算与语言 · 计算机科学 2021-03-05 Shuangyong Song , Kexin Wang , Chao Wang , Haiqing Chen , Huan Chen

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

计算与语言 · 计算机科学 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

计算与语言 · 计算机科学 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

计算与语言 · 计算机科学 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

计算与语言 · 计算机科学 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

计算与语言 · 计算机科学 2019-11-27 Sashank Santhanam , Samira Shaikh

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…

计算与语言 · 计算机科学 2021-09-22 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

State-of-the-art neural dialogue systems excel at syntactic and semantic modelling of language, but often have a hard time establishing emotional alignment with the human interactant during a conversation. In this work, we bring Affect…

计算与语言 · 计算机科学 2020-04-17 Nabiha Asghar , Ivan Kobyzev , Jesse Hoey , Pascal Poupart , Muhammad Bilal Sheikh

Generating emotionally appropriate responses in conversations with large language models presents a significant challenge due to the complexities of human emotions and cognitive processes, which remain largely underexplored in their…

计算与语言 · 计算机科学 2024-10-21 June M. Liu , He Cao , Renliang Sun , Rui Wang , Yu Li , Jiaxing Zhang

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

计算与语言 · 计算机科学 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

In this paper, we focus on the personalized response generation for conversational systems. Based on the sequence to sequence learning, especially the encoder-decoder framework, we propose a two-phase approach, namely initialization then…

计算与语言 · 计算机科学 2019-12-03 Weinan Zhang , Ting Liu , Yifa Wang , Qingfu Zhu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

计算与语言 · 计算机科学 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

When engaging in conversations, dialogue agents in a virtual simulation environment may exhibit their own emotional states that are unrelated to the immediate conversational context, a phenomenon known as self-emotion. This study explores…

多智能体系统 · 计算机科学 2024-08-06 Qiang Zhang , Jason Naradowsky , Yusuke Miyao

We study open domain dialogue generation with dialogue acts designed to explain how people engage in social chat. To imitate human behavior, we propose managing the flow of human-machine interactions with the dialogue acts as policies. The…

计算与语言 · 计算机科学 2018-07-23 Can Xu , Wei Wu , Yu Wu

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

计算与语言 · 计算机科学 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Recently, large language models have facilitated the emergence of highly intelligent conversational AI capable of engaging in human-like dialogues. However, a notable distinction lies in the fact that these AI models predominantly generate…

人机交互 · 计算机科学 2025-10-13 Jijie Zhou , Yuhan Hu

To provide consistent emotional interaction with users, dialog systems should be capable to automatically select appropriate emotions for responses like humans. However, most existing works focus on rendering specified emotions in responses…

计算与语言 · 计算机科学 2021-07-01 Wen Zhiyuan , Cao Jiannong , Yang Ruosong , Liu Shuaiqi , Shen Jiaxing
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