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We study the use of large language model-based agents for interacting with software via web browsers. Unlike prior work, we focus on measuring the agents' ability to perform tasks that span the typical daily work of knowledge workers…

The irreplaceable key to the triumph of Question & Answer (Q&A) platforms is their users providing high-quality answers to the challenging questions posted across various topics of interest. From more than a decade, the expert finding…

计算机与社会 · 计算机科学 2023-06-28 Sofia Strukova , José A. Ruipérez-Valiente , Félix Gómez Mármol

In this paper we argue that policies are an increasing concern for organizations that are operating a web site. Examples of policies that are relevant in the domain of the web address issues such as privacy of personal data, accessibility…

计算机与社会 · 计算机科学 2008-07-31 Holger M. Kienle , Hausi A. Müller

The rise of powerful multimodal LLMs has enhanced the viability of building web agents which can, with increasing levels of autonomy, assist users to retrieve information and complete tasks on various human-computer interfaces. It is hence…

信息检索 · 计算机科学 2024-09-26 Maria Wang , Srinivas Sunkara , Gilles Baechler , Jason Lin , Yun Zhu , Fedir Zubach , Lei Shu , Jindong Chen

Understanding how people interact with the web is key for a variety of applications, e.g., from the design of effective web pages to the definition of successful online marketing campaigns. Browsing behavior has been traditionally…

计算机与社会 · 计算机科学 2021-05-05 Luca Vassio , Idilio Drago , Marco Mellia , Zied Ben Houidi , Mohamed Lamine Lamali

Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…

计算机与社会 · 计算机科学 2021-08-17 Yuliia Lut , Michael Wang , Elissa M. Redmiles , Rachel Cummings

With the increasing popularity of social means to satisfy information needs using Social Media (e.g., Social Media Question Asking, SMQA) or Social Information Retrieval approaches, this paper tries to identify types of information needs…

计算机与社会 · 计算机科学 2016-07-08 Christoph Fuchs , Akash Nayyar , Ruth Nussbaumer , Georg Groh

Social technologies are the systems, interfaces, features, infrastructures, and architectures that allow people to interact with each other online. These technologies dramatically shape the fabric of our everyday lives, from the information…

Traditional social science research often requires designing complex experiments across vast methodological spaces and depends on real human participants, making it labor-intensive, costly, and difficult to scale. Here we present…

人工智能 · 计算机科学 2026-04-03 Lei Wang , Yuanzi Li , Jinchao Wu , Heyang Gao , Xiaohe Bo , Xu Chen , Ji-Rong Wen

Retrieval-augmented generation (RAG) demonstrates remarkable performance across tasks in open-domain question-answering. However, traditional search engines may retrieve shallow content, limiting the ability of LLMs to handle complex,…

计算与语言 · 计算机科学 2025-08-12 Jialong Wu , Wenbiao Yin , Yong Jiang , Zhenglin Wang , Zekun Xi , Runnan Fang , Linhai Zhang , Yulan He , Deyu Zhou , Pengjun Xie , Fei Huang

Achieving accessibility compliance is extremely important for many government agencies and businesses who wish to improve services for their consumers. With the growing reliance on dynamic web applications many organizations are finding it…

信息检索 · 计算机科学 2021-12-13 Trevor Bostic , Jeffrey Stanley , John Higgins , Daniel Chudnov , Justin Brunelle , Brittany Tracy

Cybersecurity is a very challenging topic of research nowadays, as digitalization increases the interaction of people, software and services on the Internet by means of technology devices and networks connected to it. The field is broad and…

人工智能 · 计算机科学 2021-07-02 Nuno Oliveira , Norberto Sousa , Isabel Praça

Context: While there are many success stories of achieving high reuse and improved quality using software platforms, there is a need to investigate the issues and challenges organizations face when transitioning to a software platform…

软件工程 · 计算机科学 2017-09-25 Yaser Ghanam , Frank Maurer , Pekka Abrahamsson

Virtual reality is expected to play a significant role in the transformation of education and psychological studies. The possibilities for its application as a visual research method can be enhanced as established frameworks and toolkits…

人机交互 · 计算机科学 2023-10-24 Corrie Green , Chloë Farr , Yang Jiang

Recent years have seen substantial progress in automated design-to-code generation, with many methods proposed for generating HTML and CSS from webpage screenshots. However, the absence of a standardized evaluation platform makes it…

软件工程 · 计算机科学 2026-05-14 Chinh T. Le , Trevor Ong Yee Siang , Jingyu Xiao , Yuxuan Wan , Yintong Huo

Social media plays a central role in shaping public opinion and behavior, yet performing experiments on these platforms and, in particular, on feed algorithms is becoming increasingly challenging. This guide offers practical recommendations…

社会与信息网络 · 计算机科学 2026-02-18 Tiziano Piccardi , Martin Saveski , Chenyan Jia , Jeffrey Hancock , Jeanne L. Tsai , Michael S. Bernstein

The uniqueness of online social networks makes it possible to implement new methods that increase the quality and effectiveness of research processes. While surveys are one of the most important tools for research, the representativeness of…

社会与信息网络 · 计算机科学 2015-05-13 Jarosław Jankowski , Radosław Michalski , Piotr Bródka , Przemysław Kazienko , Sonja Utz

Public opinion surveys constitute a powerful tool to study peoples' attitudes and behaviors in comparative perspectives. However, even worldwide surveys provide only partial geographic and time coverage, which hinders comprehensive…

The ways of communication and social interactions are changing. Web users are becoming increasingly engaged with Online Social Networks (OSN), which has a significant impact on the relationship mechanisms between individuals and…

社会与信息网络 · 计算机科学 2018-09-11 Lucas V. A. Caldas , Antonio F. L. Jacob , Simone S. C. Silva , Fernando A. R. Pontes , Fábio M. F. Lobato

The rapid diversification of social media platforms and the increasing restrictions on official APIs have significantly complicated cross-platform analysis. Researchers are often forced to rely on heterogeneous datasets obtained through web…

社会与信息网络 · 计算机科学 2026-05-01 Ali Najafi , Letizia Iannucci , Mikko Kivelä , Onur Varol