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Online social media has become increasingly popular in recent years due to its ease of access and ability to connect with others. One of social media's main draws is its anonymity, allowing users to share their thoughts and opinions without…

计算与语言 · 计算机科学 2024-04-12 Vigneshwaran Shankaran , Rajesh Sharma

Since September 2023, the Digital Services Act (DSA) obliges large online platforms to submit detailed data on each moderation action they take within the European Union (EU) to the DSA Transparency Database. From its inception, this…

社会与信息网络 · 计算机科学 2025-02-10 Amaury Trujillo , Tiziano Fagni , Stefano Cresci

Hate speech remains a persistent and unresolved challenge in online platforms. Content moderators, working on the front lines to review user-generated content and shield viewers from hate speech, often find themselves unprotected from the…

人机交互 · 计算机科学 2025-08-04 Subin Park , Jeonghyun Kim , Jeanne Choi , Joseph Seering , Uichin Lee , Sung-Ju Lee

Developing a strong community requires empowered leadership capable of overcoming governance challenges. New online platforms have given users opportunities to practice governance through content moderation roles. The over 2.8 million…

计算机与社会 · 计算机科学 2022-06-14 Hannah M Wang , Beril Bulat , Stephen Fujimoto , Seth Frey

Online social media enables mass-level, transparent, and democratized discussion on numerous socio-political issues. Due to such openness, these platforms often endure manipulation and misinformation - leading to negative impacts. To…

社会与信息网络 · 计算机科学 2021-01-26 Farhan Asif Chowdhury , Dheeman Saha , Md Rashidul Hasan , Koustuv Saha , Abdullah Mueen

The ability of Natural Language Processing (NLP) methods to categorize text into multiple classes has motivated their use in online content moderation tasks, such as hate speech and fake news detection. However, there is limited…

计算与语言 · 计算机科学 2025-03-11 Neemesh Yadav , Jiarui Liu , Francesco Ortu , Roya Ensafi , Zhijing Jin , Rada Mihalcea

Facebook and Twitter recently announced community-based review platforms to address misinformation. We provide an overview of the potential affordances of such community-based approaches to content moderation based on past research and…

社会与信息网络 · 计算机科学 2023-01-05 Taha Yasseri , Filippo Menczer

AI-based social media platforms has already transformed the nature of economic and social interaction. AI enables the massive scale and highly personalized nature of online information sharing that we now take for granted. Extensive…

多智能体系统 · 计算机科学 2024-12-02 Atrisha Sarkar , Gillian K. Hadfield

This study examines the failures and possibilities of contemporary social media governance through the lived experiences of various content moderation professionals. Drawing on participatory design workshops with 33 practitioners in both…

人机交互 · 计算机科学 2025-09-12 Lindsay Blackwell

This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…

计算与语言 · 计算机科学 2025-05-29 Barbarestani Baran , Maks Isa , Vossen Piek

With peak content moderation seemingly behind us, this paper revisits its punitive side. But instead of focusing on who is being (disproportionately) moderated, it focuses on the punishment itself and explores the question of how content…

计算机与社会 · 计算机科学 2026-05-14 Robert Grimm

Online platforms have sanctioned individuals and communities associated with fringe movements linked to hate speech, violence, and terrorism, but can these sanctions contribute to the abandonment of these movements? Here, we investigate…

社会与信息网络 · 计算机科学 2025-05-08 Giuseppe Russo , Maciej Styczen , Manoel Horta Ribeiro , Robert West

On-line communities offer a great opportunity to investigate human dynamics, because much information about individuals is registered in databases. In this paper, based on data statistics of online comments on Blog posts, we first present…

社会与信息网络 · 计算机科学 2010-09-28 Jin-Li Guo

Social media platforms have become critical spaces for discussing mental health concerns, including eating disorders. While these platforms can provide valuable support networks, they may also amplify harmful content that glorifies…

社会与信息网络 · 计算机科学 2024-12-23 Kristina Lerman , Minh Duc Chu , Charles Bickham , Luca Luceri , Emilio Ferrara

Online platforms are seeing increasing amounts of AI-generated content -- text and other forms of media that are made or co-created with generative AI. This trend suggests platforms may need to establish governance frameworks, including…

人机交互 · 计算机科学 2026-03-16 Lan Gao , Abani Ahmed , Oscar Chen , Margaux Reyl , Zayna Cheema , Nick Feamster , Chenhao Tan , Kurt Thomas , Marshini Chetty

To reduce the spread of misinformation, social media platforms may take enforcement actions against offending content, such as adding informational warning labels, reducing distribution, or removing content entirely. However, both their…

计算机与社会 · 计算机科学 2023-09-14 Shubham Atreja , Libby Hemphill , Paul Resnick

Quantifying regularities in behavioral dynamics is of crucial interest for understanding collective social events such as panics or political revolutions. With the widespread use of digital communication media it has become possible to…

物理与社会 · 物理学 2014-02-28 Michael Szell , Sebastian Grauwin , Carlo Ratti

Online news outlets are grappling with the moderation of user-generated content within their comment section. We present a recommender system based on ranking class probabilities to support and empower the moderator in choosing featured…

信息检索 · 计算机科学 2023-07-17 Cedric Waterschoot , Antal van den Bosch

With surge in online platforms, there has been an upsurge in the user engagement on these platforms via comments and reactions. A large portion of such textual comments are abusive, rude and offensive to the audience. With machine learning…

计算与语言 · 计算机科学 2021-08-17 Ayush Kumar , Pratik Kumar

Now-a-days, derogatory comments are often made by one another, not only in offline environment but also immensely in online environments like social networking websites and online communities. So, an Identification combined with Prevention…

计算与语言 · 计算机科学 2019-03-19 Navoneel Chakrabarty