相关论文: Diverse End User Requirements
Technology trends play an important role in the hiring process for software and IT professionals. In a recent study of 591 software professionals in both hiring (130) and technical (558) roles, we found empirical support for a tendency to…
Research studies involving human participants present challenges, including strict ethical considerations, participant recruitment, costs, and many human factors. While human-computer interaction researchers are familiar with these…
My research centers on the development of context-adaptive AI systems to improve end-user adoption through the integration of technical methods. I deploy these AI systems across various interaction modalities, including user interfaces and…
Open-source software (OSS) developers often struggle to understand and respond to user context, while existing tools, such as issue trackers (for handling bugs, requests, and feedback), largely focus on technical discussion. Although…
Context: User-Centered Design and Agile methodologies focus on human issues. Nevertheless, agile methodologies focus on contact with contracting customers and generating value for them. Usually, the communication between end users and the…
Software has the potential to improve lives. Yet, unethical and uninformed software practices are at the root of an increasing number of ethical concerns. Despite its pervasiveness, few research has analyzed end-users perspectives on the…
Business success of companies heavily depends on the availability and performance of their client applications. Due to modern development paradigms such as DevOps and microservice architectural styles, applications are decoupled into…
Currently, software industries are using different SDLC (software development life cycle) models which are designed for specific purposes. The use of technology is booming in every perspective of life and the software behind the technology…
The intersection of ageism and sexism can create a hostile environment for veteran software developers belonging to marginalized genders. In this study, we conducted 14 interviews to examine the experiences of people at this intersection,…
We present our ongoing work on requirements specification and analysis for the geographically distributed software and systems. Developing software and systems within/for different countries or states or even within/for different…
A multitude of web and desktop applications are now widely available in diverse human languages. This paper explores the design issues that are specifically relevant for multilingual users. It reports on the continued studies of Information…
Background: Research software plays an important role in solving real-life problems, empowering scientific innovations, and handling emergency situations. Therefore, the correctness and trustworthiness of research software are of absolute…
Artificial Intelligence (AI) has become an important part of our everyday lives, yet user requirements for designing AI-assisted systems in law enforcement remain unclear. To address this gap, we conducted qualitative research on…
The elicitation of end-users' human values - such as freedom, honesty, transparency, etc. - is important in the development of software systems. We carried out two preliminary Q-studies to understand (a) the general human value opinion…
In today's landscape, hardware development teams face increasing demands for better quality products, greater innovation, and shorter manufacturing lead times. Despite the need for more efficient and effective processes, hardware designers…
Internet-connected smart devices are increasing at an exponential rate. These powerful devices have created a yet-untapped pool of idle resources that can be utilised, among others, for processing data in resource-depleted environments. The…
User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…
We investigate ten years of user support emails in the large-scale solver library PETSc in order to identify changes in user requests. For this purpose we assign each email thread to one or several categories describing the type of support…
Measuring developer productivity is a topic that has attracted attention from both academic research and industrial practice. In the age of AI coding assistants, it has become even more important for both academia and industry to understand…
Modern software development and operations rely on monitoring to understand how systems behave in production. The data provided by application logs and runtime environment are essential to detect and diagnose undesired behavior and improve…