相关论文: Diverse End User Requirements

Many software systems fail to meet the needs of the diverse end-users in society and are prone to pose problems, such as accessibility and usability issues. Some of these problems (partially) stem from the failure to consider the…

Context: Human-centric software design and development focuses on how users want to carry out their tasks rather than making users accommodate their software. Software users can have different genders, ages, cultures, languages,…

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…

Personas are commonly used in software projects to gain a better understanding of end-users' needs. However, there is a limited understanding of their usage and effectiveness in practice. This paper presents the results of a two-step…

Background: Requirement engineering is often considered a critical activity in system development projects. The increasing complexity of software, as well as number and heterogeneity of stakeholders, motivate the development of methods and…

As software continues to permeate nearly every facet of modern life, the complexity and ubiquity of digital services underscore the need for sustainable, effective, and inclusive software development practices. Although software engineering…

Previous research has pointed that software applications should not depend on programmers to provide security for end-users as majority of programmers are not experts of computer security. On the other hand, some studies have revealed that…

While automated experiments and high-throughput methods are becoming more mainstream in the age of data, empowering individual researchers to capture, collate, and contextualize their data faster and more reproducibly still remains a…

Despite the increasing presence of AI assistants in Integrated Development Environments (IDEs), it remains unclear what different groups of developers actually need from these tools and which features are likely to be implemented in…

Predictive models are increasingly used to make various consequential decisions in high-stakes domains such as healthcare, finance, and policy. It becomes critical to ensure that these models make accurate predictions, are robust to shifts…

Background: There is a growing awareness of the importance of human values (e.g., inclusiveness, privacy) in software systems. However, there are no practical tools to support the integration of human values during software development. We…

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Context: Human-centric defects (HCDs) are nuanced and subjective defects that often occur due to end-user perceptions or differences, such as their genders, ages, cultures, languages, disabilities, socioeconomic status, and educational…

There have been recent calls for research on the human side of software engineering and its impact on various factors such as productivity, developer happiness and project success. An analysis of which challenges in software engineering…

Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…

Health-related mobile applications are known as eHealth apps. These apps make people more aware of their health, help during critical situations, provide home-based disease management, and monitor/support personalized care through…

Being able to access software in daily life is vital for everyone, and thus accessibility is a fundamental challenge for software development. However, given the number of accessibility issues reported by many users, e.g., in app reviews,…

We have conducted a qualitative psychology study to explore the experience of feeling overwhelmed in the realm of software development. Through the candid confessions of two participants who have recently faced overwhelming challenges, we…

Software development, despite all the significant improvements it contributes to society, is a very expensive high-risk venture. Every software project commences with the intention to deliver a software product on time and within budget,…