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Researches on dialogue empathy aim to endow an agent with the capacity of accurate understanding and proper responding for emotions. Existing models for empathetic dialogue generation focus on the emotion flow in one direction, that is,…

计算与语言 · 计算机科学 2021-09-21 Lei Shen , Jinchao Zhang , Jiao Ou , Xiaofang Zhao , Jie Zhou

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic…

计算与语言 · 计算机科学 2021-10-18 Chengkun Zeng , Guanyi Chen , Chenghua Lin , Ruizhe Li , Zhigang Chen

Emotion detection is a critical technology extensively employed in diverse fields. While the incorporation of commonsense knowledge has proven beneficial for existing emotion detection methods, dialogue-based emotion detection encounters…

计算与语言 · 计算机科学 2023-09-14 Yuting Su , Yichen Wei , Weizhi Nie , Sicheng Zhao , Anan Liu

A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

计算与语言 · 计算机科学 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

计算与语言 · 计算机科学 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

计算与语言 · 计算机科学 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

计算与语言 · 计算机科学 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

计算与语言 · 计算机科学 2021-10-12 Jiashuo Wang , Wenjie LI , Peiqin Lin , Feiteng Mu

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

计算与语言 · 计算机科学 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

Emotion-controllable response generation is an attractive and valuable task that aims to make open-domain conversations more empathetic and engaging. Existing methods mainly enhance the emotion expression by adding regularization terms to…

计算与语言 · 计算机科学 2020-06-09 Lei Shen , Yang Feng

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

计算与语言 · 计算机科学 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

计算与语言 · 计算机科学 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…

计算与语言 · 计算机科学 2024-10-02 Yushan Qian , Bo Wang , Shangzhao Ma , Wu Bin , Shuo Zhang , Dongming Zhao , Kun Huang , Yuexian Hou

Lack of external knowledge makes empathetic dialogue systems difficult to perceive implicit emotions and learn emotional interactions from limited dialogue history. To address the above problems, we propose to leverage external knowledge,…

计算与语言 · 计算机科学 2021-12-30 Qintong Li , Piji Li , Zhaochun Ren , Pengjie Ren , Zhumin Chen

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

计算与语言 · 计算机科学 2019-11-27 Sashank Santhanam , Samira Shaikh

Empathetic response generation aims to generate empathetic responses by understanding the speaker's emotional feelings from the language of dialogue. Recent methods capture emotional words in the language of communicators and construct them…

计算与语言 · 计算机科学 2024-02-28 Zhou Yang , Zhaochun Ren , Yufeng Wang , Xiaofei Zhu , Zhihao Chen , Tiecheng Cai , Yunbing Wu , Yisong Su , Sibo Ju , Xiangwen Liao

Empathetic response generation endeavors to empower dialogue systems to perceive speakers' emotions and generate empathetic responses accordingly. Psychological research demonstrates that emotion, as an essential factor in empathy,…

计算与语言 · 计算机科学 2024-03-26 Wang Yufeng , Chen Chao , Yang Zhou , Wang Shuhui , Liao Xiangwen

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

计算与语言 · 计算机科学 2021-10-06 Yubo Xie , Pearl Pu

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

计算与语言 · 计算机科学 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

计算与语言 · 计算机科学 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau
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